Senior Privacy Manager

Our Story & Purpose: 

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members 

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,700 diverse individuals, access competitive rewards and benefits, and be part of a greater movement, apply today! 

Your Role in Supporting Our Members: 

As a Senior Privacy Manager, you will translate Vancity’s enterprise privacy strategy into an annual operating plan and lead the day-to-day delivery of the privacy program across Vancity and VCIB. You will provide senior privacy expertise and independent judgment on complex and emerging matters, lead privacy advisory and incident response activities, and drive improvements to privacy governance, controls and operating practices. We’re looking for an experienced privacy professional who can navigate complex regulatory, data and technology matters while building strong relationships and influencing privacy risk decisions across the organization. 

This is a Full-time, Permanent role based at our Vancity head office and will report directly to the Director, Privacy. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands. 

How You'll Make an Impact: 

• Translating enterprise privacy strategy and policy direction into annual operating plans, priorities, service standards, procedures, tools and performance measures 

• Overseeing privacy advisory and privacy-by-design activities, including privacy impact assessments, consent and notice reviews, data-use assessments, and third-party and cross-border reviews 

• Providing senior privacy expertise and credible challenge on complex and emerging matters involving products, technology, artificial intelligence, analytics and business change 

• Managing privacy operations, including individual access and correction requests, inquiries, complaints, records and retention matters, and regulator-ready documentation 

• Leading complex privacy incident response and investigations, including containment, risk assessment, documentation, notification analysis, remediation and follow-up 

• Implementing privacy training, awareness, monitoring, quality assurance, metrics and reporting while identifying trends, systemic gaps and emerging risks 

• Recommending enhancements to policies, controls, processes and annual privacy plans to strengthen the effectiveness and maturity of the enterprise privacy program 

• Supporting privacy and enterprise regulatory team members through expert advice on complex privacy matters 

• Collaborating with business and control partners and supporting regulatory examinations, executive reporting and governance activities 

• Leading cross-functional privacy initiatives and representing Privacy as a senior subject-matter authority on significant enterprise matters 

What You’ll Bring to the Team: 

• A degree in law, business, information management, public policy, technology, risk management or a related discipline, or an equivalent combination of education and relevant experience 

• A minimum of 7 years of progressive experience in privacy, data protection, regulatory compliance, risk management or a closely related discipline 

• Demonstrated experience conducting privacy impact assessments and providing privacy-by-design advice for technology, data, analytics, artificial intelligence and business initiatives 

• Strong working knowledge of Canadian privacy and data protection requirements and their practical application within complex organizations 

• Demonstrated experience leading privacy incident response, investigations, risk assessments, remediation and notification analysis 

• Experience interpreting complex regulatory requirements, exercising independent professional judgment and translating requirements into practical business advice 

• Experience developing or improving privacy governance, controls, policies, procedures, training, monitoring, metrics and reporting 

• Strong stakeholder leadership and communication skills, with the ability to provide credible challenge and influence senior business, technology, risk and control partners 

Extra Skills That Set You Apart: 

• A CIPP/C, CIPM or other recognized privacy, information governance, risk or compliance designation 

• Experience supporting a privacy program within financial services or another highly regulated environment 

• Experience advising on privacy considerations involving artificial intelligence, advanced analytics, data governance or emerging technologies 

You’ll Thrive Here If You Are: 

• Strategic - You can translate enterprise privacy direction into clear priorities, practical plans and sustainable program improvements 

• Judicious - You exercise sound independent judgment when navigating complex, sensitive or precedent-setting privacy matters 

• Influential - You provide credible challenge and build alignment across business, technology, risk and control partners 

• Collaborative - You lead cross-functional work effectively and support colleagues with practical, expert guidance 

• Forward-thinking - You proactively identify emerging privacy, data, technology and artificial intelligence risks 

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed 

What You’ll Earn: 

This role offers a salary range of $129,600 to $165,600 per annum. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements 

Why You’ll Love Working Here: 

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive: 

• Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers 

• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs 

• Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time 

• Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness 

• Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from 

• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone 

Vancity Talent Programs: 

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting 

This role is an open vacancy, and our hiring process is grounded in fairness, transparency, and inclusion. We are committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process, including the application stage, we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process