General Manager - AI Authoring

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva is seeking a dedicated, full-time General Manager for Falcon Writer, our flagship AI-driven enterprise software suite for regulatory and medical authoring in Life Sciences. As the single P&L owner, this full-time leader will directly manage strategy, product development, customer success, and GTM teams to scale Falcon Writer across top global pharmaceutical enterprise accounts.

This role requires a high-energy leader with the judgment to separate signal from noise, learn quickly, standard-set for operational excellence, and aggressively pursue the needle-moving fights that establish Falcon Writer as an indispensable industry solution. Please note: This position strictly requires a proven track record of full-time enterprise software leadership within Life Sciences, BioPharma, or Regulatory Tech environments.

What You’ll Do

Drive Market Leadership & Strategy: Formulate and execute the end-to-end vision, long-term roadmap, and go-to-market strategy to establish Falcon Writer as the category leader.

Ensure Customer Success & Key Deals: Act as an executive sponsor on high-stakes deals, building deep strategic partnerships with key enterprise accounts and ensuring flawless customer adoption and retention.

Public Face of the Product: Communicate product vision and value in the marketplace. Present at industry conferences. Be the product evangelist.

Scale Operations & Team Execution: Attract, hire, and retain a high-performing team of A-players. Establish scalable, customer-centric delivery and contracting processes to support rapid business growth.

Drive Product Innovation & Quality: Partner closely with Product leadership to prioritize core features and maintain exceptional customer satisfaction.

P&L & Performance Accountability: Drive accountability across key operational metrics, including revenue targets, services profitability, customer satisfaction, and product delivery milestones.

Requirements

10+ years of full-time enterprise software leadership within Life Sciences, BioPharma, or Regulatory Tech environments (fractional, part-time, or contract applicants will not be considered).

Proven track record as a dedicated, full-time P&L / Business Unit Leader scaling B2B enterprise SaaS solutions to BioPharma accounts.

Strong commercial acumen with a history of closing, expanding, and supporting strategic enterprise deals with BioPharma executives.

Exceptional prioritization skills with a sharp focus on quantifiable business outcomes and customer value over vanity metrics.

Outstanding communication, executive presence, and stakeholder management skills.

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

Follow the application process and submit your resume.

If moving to the interview stage, our process is as follows:

1. A conversation with the hiring manager
2. A personality assessment
3. Practical case exercise: Candidates will be required to prepare and present an executive presentation based directly on a real-world enterprise software strategy, GTM execution, and P&L scenario from their past full-time experience in the Life Sciences, BioPharma, or Regulatory Tech domain.
4. A final conversation with our group's Senior Leader

Once all interviews are complete, the manager will be in touch with a final decision. 

Perks & Benefits

Medical, dental, vision, and basic life insurance

Flexible PTO and company-paid holidays

Retirement programs

1% charitable giving program

Compensation

Base pay: $150,000 - $300,000

The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.