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Functional and Business Analyst (Bilingual ES/EN)

RemoteRemoteFull TimePosted 22 days agoHidden Gem · Himalayas

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Required skills

  • Functional Analyst
  • Business Analyst
  • custom software
  • consulting
  • Figma prototypes
  • functional deliverables
  • PRD/SRS
  • user stories
  • BDD acceptance criteria
  • Process modeling

Nice to have

  • B2B SaaS
  • integrations
  • Zoho
  • Azure
  • CRM/CPaaS
  • Product analytics

Role summary

Seeking a Bilingual Functional and Business Analyst (ES/EN) for a remote, full-time position. The role involves translating business needs into clear requirements, user stories, and Figma prototypes for engineering execution. Responsibilities include leading client discovery, documenting findings, writing user stories with BDD acceptance criteria, designing wireframes and prototypes, defining scope, and maintaining the backlog. The analyst will also support pre-sales activities like demos, estimates, and proposal contributions, collaborating with technical teams to ensure quality. Fluency in Spanish and English is required, with a minimum B2 level. Nice-to-have experience includes B2B SaaS, integrations (Zoho, Azure, CRM/CPaaS), product analytics, and familiarity with Zoho tools.

This is a remote position.

Work Mode:Remote (Colombia/LATAM) · Full-time Languages:Bilingual Spanish / English (B2 minimum; C1 preferred)Start:Immediate

Turn business need intoclear requirements,user stories, andFigma prototypesthat the engineering team can execute. You will collaborate with clients and internal teamsin Spanish and English, and supportpre‑sales(demos, scoping, estimates).

Responsibilities

  • Lead clientdiscovery(interviews, workshops, process mapping) and document findings.
  • Writeuser stories,acceptance criteria (Given/When/Then), use cases, andPRD/SRS.
  • Designwireframes and interactive prototypesinFigmafor validation.
  • Definescope and prioritizationand maintain thebacklog.
  • Pre‑sales support:prepare demos/POCs, do high‑level estimates (t‑shirt sizing/story points), and contribute toproposals/SoW.
  • Collaborate with Tech Lead, QA, and PM to ensurefeasibility, traceability, and handoff quality.
  • Communicate, present, and document in ES/EN(meetings, notes, PRDs, prototypes).

Nice to Have

  • Experience inB2B SaaS, integrations (Zoho, Azure, CRM/CPaaS).
  • Product analytics exposure.
  • Familiarity withZoho Projects/CRM/DeskorZoho Creator.

Tooling

Figma/FigJam, Miro, Jira or Zoho Projects, Confluence/Notion, basic Postman, diagrams.net, etc.

Requirements

  • 3–5 yearsasFunctional Analyst / Business Analystin custom software or consulting.
  • Portfolio or samples showingFigma prototypesand functional deliverables (PRD/SRS).
  • Hands‑on experience writinguser storiesandBDD acceptance criteria.
  • Process modelingand functional understanding ofAPIs.
  • Client‑facing communication and workshop facilitation.
  • Bilingual ES/EN (B2; C1 preferred)— able tolead sessions, document, and presentin both languages.

Benefits

  • Contract:Employee.
  • Compensation:Competitive, based on experience (include salary expectation).
  • Benefits:remote work, flexible hours, learning path in AI/Zoho, career growth.

Originally posted on Himalayas

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