Operations Manager
Required skills
- lifting 60 lbs
- ownership mindset
- bias for action
- prioritizing multiple tasks
- quantitative decision-making
Nice to have
- sustainable transportation
Role summary
Veo is seeking a hands-on Operations Manager to lead its dockless micromobility program in a specific market. This role is responsible for ensuring efficient daily warehouse and field operations, strengthening local partnerships, and ultimately increasing ridership. The ideal candidate is self-directed, thrives in fast-paced environments, and has a history of driving success. Success will be measured by the ability to drive daily ridership, lead a high-performing team, and provide exceptional customer service. This is a fully onsite role based in Santa Monica, CA, with hiring across the U.S.
Company Overview
At Veo, our mission is to end car dependency by making clean transportation accessible to all. A leading shared micromobility provider in North America, Veo provides millions of bike and scooter rides annually in over 60 cities and universities from Los Angeles to New York City.
Veo offers the most diverse and accessible vehicle fleet in the country built to expand who can ride and what trips are possible. We design and manufacture our vehicles, hardware, and software systems in-house and operate our local markets directly to ensure safe and reliable service. As the first profitable micromobility company in North America, Veo is built for long-term growth and partnership with cities.
Veo has been recognized as one of Fast Company’s Most Innovative Companies and a Top GreenTech Company by TIME. As we continue to scale, we are looking for exceptionally talented individuals who are excited to help shape the next era of micromobility.
At Veo, we are on a mission to end car dependency by making clean transportation accessible to all and advancing the next generation of fully electric micromobility systems. Our fleets are constantly evolving and feature a range of vehicles - from pedal and electric bicycles, to standing and seated e-scooters, e-cargo bikes, and ADA accessible devices. We design and build our own vehicles, hardware, and software systems in house and run all our local operations to provide safe, efficient, and responsive mobility services that make communities more sustainable and livable. We are looking for exceptionally talented individuals who are ready to develop and implement new solutions to these exciting challenges. We are headquartered in Santa Monica, CA, but are hiring across the U.S. Join us!
Job Summary:
Are you a hands-on operations leader with a bias for execution and excellent customer service? Are you excited about helping grow an innovative transportation solution in your very own market? Are you passionate about leading teams? If so, you might be Veo’s next Operations Manager!
As Veo’s Operations Manager, you'll have the opportunity to help lead our innovative dockless micromobility program. You'll play a vital role in the program’s success by ensuring efficient daily warehouse and field operations, as well as strengthening local partnerships. Above all, it will be your responsibility to increase ridership. Your success will be measured by your ability to drive daily ridership, lead a high performing team, and provide users with exceptional customer service.
The ideal candidate for this role is someone is who is self-directed with a history of thriving and driving success in fast-paced environments. This is a fully onsite role .
Responsibilities:
Qualifications & Skills:
Compensation & Perks:
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