Leasing Manager
Required skills
- leasing
- marketing plan
- resident retention
- Fair Housing
- Yardi
- sales
- customer service
- multicommodity
- priorities
- weekends
Nice to have
- TAA leases
- TAA procedures
Role summary
Arise Riverside, a luxury apartment community in Austin, is seeking a driven, people-focused Leasing Manager. Reporting to the Community Property Manager, you will lead daily leasing, marketing, and resident retention efforts. Responsibilities include conducting tours, processing applications, analyzing market trends for marketing plans, driving lease renewals, planning resident events, and managing resident relations. The ideal candidate has 2+ years of multifamily leasing experience, a proven track record of meeting goals, knowledge of Fair Housing laws, experience with property management software like Yardi, and strong sales, communication, and customer service skills. Availability to work some weekends is required.
- 401(k)
- Health insurance
- Paid time off
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Vision insurance
Arise Riverside is a luxury apartment community in Southeast Austin’s East Riverside neighborhood. It offers 1- and 2-bedroom homes with modern finishes like quartz countertops, wood-style flooring, and euro-style cabinetry. Residents enjoy a resort-style pool, a fitness center, a coworking space, a resident lounge, EV charging, trail access, and a pet-friendly community. The property sits near SH-71 and US-183, with easy access to downtown Austin and Austin-Bergstrom International Airport. It’s a great place to work and, with our employee rent discount, a great place to live.
About the Role
Vertical Real Estate Services is looking for a driven, people-focused Leasing Manager to join the team at Arise Riverside in Austin. You’ll report directly to the Community Property Manager and lead day-to-day leasing, marketing, and resident retention for the community. If you love meeting people, closing leases, and keeping a property running smoothly, we’d love to hear from you.
What You’ll Do
- Lead all leasing activity: give tours, follow up on leads, and keep applications moving quickly
- Process and screen new rental applications according to company criteria and Fair Housing guidelines
- Analyze traffic, conversion, and market trends to build and carry out a monthly marketing plan
- Monitor lease expirations and drive renewals to maximize resident retention
- Plan and host resident events that build community and keep residents engaged
- Develop and carry out resident retention initiatives, such as renewal incentives, move-in welcome programs, and resident appreciation efforts
- Handle escalated resident requests and complaints professionally and promptly
- Assist with delinquency follow-up and eviction filings for non-paying residents
- Coordinate with the Maintenance Manager to prioritize service requests and make-readies based on the move-in schedule
- Maintain accurate, complete resident and property files
- Help prepare the annual budget and support adherence to approved budgets
- Keep property operations compliant with all applicable regulatory requirements
- 2+ years of multifamily leasing experience; leasing or assistant management leadership experience preferred
- A track record of meeting or exceeding leasing and renewal goals
- Working knowledge of Fair Housing laws; familiarity with Texas Apartment Association (TAA) leases and procedures is a plus
- Experience with property management software (Yardi)
- Strong sales, communication, and customer service skills
- Organized, detail-oriented, and comfortable managing multiple priorities
- Availability to work some weekends as needed for leasing
- Competitive hourly pay
- Monthly leasing bonus
- Employee rent discount at Arise Riverside
- Company-paid Silver PPO medical plan for the employee
- Medical, dental, and vision coverage after 30 days
- 401(k) eligibility after 90 days
- Two weeks of paid time off a year
- Bi-weekly pay
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