Veterinary Services

Practice Manager - Dakota Veterinary Center - NY

Dakota VeterinaryOnsiteFull TimeManager / Head$70,000–$90,000 /yrPosted 24 days ago

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Required skills

Practice Manager
veterinary
staff management
business operations
financial management
client service
compliance
Microsoft Office
practice management software

Nice to have

CVPM
clinical veterinary experience
marketing strategy

Role summary

Dakota Veterinary Center in White Plains, NY, seeks an experienced Practice Manager to lead their team. This full-time role focuses on people leadership, fostering a positive culture, and overseeing daily operations, financial performance, client satisfaction, and compliance. The ideal candidate will have 2-5 years of veterinary hospital management experience, strong leadership and business acumen, and proficiency in practice management software. Responsibilities include staff management, financial oversight, operational efficiency, client service, and ensuring quality care. A passion for animal welfare and excellent communication skills are essential. Salary range is $70,000-$90,000 annually.

Practice Manager

Dakota Veterinary Center | White Plains, NY

Salary: $70,000–$90,000 annually, based on experience and qualifications Employment Type: Full-Time

Lead with Purpose. Inspire Your Team. Make a Difference in Veterinary Medicine!

Are you a passionate, people-focused leader who thrives in a fast-paced veterinary environment? Do you enjoy developing strong teams, building positive workplace cultures, and making a meaningful impact on both pets and the people who care for them?

Dakota Veterinary Center in White Plains, NY, is looking for an experienced and motivated Practice Manager to join our team!

At Dakota Veterinary Center, we believe exceptional veterinary care begins with an exceptional team. We're looking for a leader who understands that successful hospital management is about more than daily operations. It's about supporting teammates, fostering collaboration, building trust, and creating an environment where everyone can succeed.

As our Practice Manager, you'll partner closely with hospital leadership and Veterinary Innovative Partners (VIP) to oversee daily operations, support hospital performance, and ensure our team has the resources and guidance needed to deliver exceptional patient care and client experiences.

Responsibilities:

Leadership and Staff Management

Provide leadership, guidance, and direction to a team of veterinary professionals, support staff, and administrative personnel.

Foster a positive and collaborative work environment, promoting teamwork, accountability, and professional development.

Recruit, hire, train, and evaluate staff members, ensuring a skilled and motivated team.

Support teammate engagement, retention, and ongoing coaching and development.

Business Operations and Financial Management

Develop and execute strategic plans to enhance the hospital's operational efficiency, client satisfaction, and revenue growth.

Monitor and manage the hospital's financial performance, including budgeting, forecasting, and financial reporting.

Oversee inventory management, procurement, and vendor relationships.

Partner with regional leadership to identify operational improvements and opportunities for sustainable growth.

Client Service and Satisfaction

Ensure exceptional client experiences by maintaining high standards of customer service, communication, and professionalism.

Address client concerns and feedback promptly and effectively, striving for continuous improvement in client satisfaction.

Compliance and Quality Assurance

Ensure compliance with veterinary regulations, industry standards, and best practices to uphold the highest quality of care and safety.

Implement and maintain protocols for patient care, medical records, and administrative procedures.

Marketing and Business Development

Collaborate with the marketing team to develop and implement strategies to attract new clients, retain existing clients, and enhance the hospital's reputation.

Identify opportunities for business growth, including expanding services, partnerships, and community outreach.

Facility and Resource Management

Oversee the maintenance and organization of the hospital's physical facilities, equipment, and supplies.

Coordinate with IT support for technology systems, software, and hardware maintenance.

Qualifications:

Bachelor's degree in Business Administration, Veterinary Management, or a related field. MBA or CVPM (Certified Veterinary Practice Manager) certification is a plus.

2–5 years of veterinary hospital management experience preferred.

Clinical veterinary experience a plus but not required.

Strong leadership, organizational, and decision-making skills.

Excellent communication and interpersonal skills for effective team management and client interaction.

Business acumen, including financial analysis, budgeting, and strategic planning.

Proficiency in practice management software, Microsoft Office, and other relevant tools.

Passion for animal welfare and commitment to delivering exceptional patient care and client service.

Ability to lift up to 40 lbs unassisted.

Most importantly, we're looking for someone who leads with integrity, builds trust, takes initiative, and genuinely enjoys helping others succeed.

Compensation & Benefits:

Salary: $70,000–$90,000 annually, commensurate with experience and qualifications.

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off

Paid Holidays

Short-Term & Long-Term Disability

Training & Development

Tuition Assistance

Uniform Allowance

Discounted Healthcare for Personal Pets

Why Join Dakota Veterinary Center & VIP?

At Veterinary Innovative Partners, we believe that supporting our hospital teams is essential to delivering exceptional veterinary medicine. We strive to provide our teammates with the resources, professional development, and collaborative environment they need to grow and thrive.

Apply today to learn more about joining Dakota Veterinary Center and Veterinary Innovative Partners in White Plains, NY!

Veterinary Innovative Partners (VIP) is a network of veterinarian-owned-and-operated hospitals across twelve states. VIP is guided by a mission to provide veterinarians and their teams with all the resources, mentorship, and autonomy they need to thrive personally and professionally while giving pets the best possible care.

Join the VIP family, where our team members are our top priority to ensure best-in-class personalized care, ownership and accountability, trust, and an exceptional work environment

Stay connected with VIP!Follow Veterinary Innovative Partners on LinkedIn for the latest career opportunities, team stories, and behind-the-scenes looks at life in our hospitals.

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