RiseMe
Veterinary Practice Partners logo
Veterinary Practice Partners Verified
Veterinary Services, Animal Healthcare, Healthcare

Veterinary Receptionist

Rockville, MDOnsiteFull TimePosted 17 days agoVisa sponsorship available

Is this role right for you?

Upload your resume and get a skill-by-skill breakdown — see exactly where you match, where you're close, and what to highlight. Not a mystery percentage.

Get a tailored resume highlighting what this role needs.

Required skills

  • veterinary receptionist
  • customer service
  • animal care
  • multitasking
  • payment processing
  • vaccination protocols
  • veterinary terminology
  • pet behavior

Nice to have

  • professional development

Role summary

Caring Hands Animal Hospital in Rockville is seeking a full-time Veterinary Receptionist to be the primary point of contact for clients and their pets. This role requires strong customer service skills, the ability to work in a fast-paced environment, and a passion for animal care. Responsibilities include greeting clients, managing appointments and payments, handling client calls, and understanding basic veterinary protocols. The position offers a comprehensive benefits package, paid time off, and professional development opportunities. Availability for day, evening, and every other Saturday shifts is required.

Caring Hands Animal Hospital Rockville is hiring a full-time Front-desk Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our team, expect to be supported in your work and home life with:

  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Paid time off and a 401(k) plan for full-time employees
  • Professional development opportunities

    • Salary: $18.00-$20.00 per hour dependent on skills and experience

    Schedule: This is a full-time position averaging 32–40 hours per week, Monday- Friday 7:30AM-8PM, Saturdays 8AM-4PM

    Key Responsibilities:

  • Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
  • Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
  • Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
  • Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
  • Assist in maintaining cleanliness and organization to ensure a positive client experience.

    • Qualifications:

  • Previous experience as a veterinary receptionist is required
  • Strong organizational and multitasking skills
  • Ability to maintain a calm, professional, and positive demeanor

    • About Caring Hands Rockville

    At Caring Hands, everything we do is driven by compassion and a deep sense of purpose. Our approach to veterinary care is transparent, personalized, and rooted in trust—attracting a team of passionate professionals who live out our core values every day.

    We lead with integrity, act with reliability, and support each other—and you—with a true Go Team mindset. Our goal is to create a welcoming space where both pets and their people feel seen, heard, and cared for.

    We’re dedicated to meeting the unique needs of every patient and client, fostering a sense of community inside and outside our hospitals. United by a shared mission, we’re here to help you and your pet thrive—together

    #VETASST

    Ready to apply?
    You'll be redirected to Veterinary Practice Partners's application page.

    Similar roles

    See how RiseMe works

    Match, tailor, and prep so you send fewer applications and land more interviews.