Manager, Ops Command Center

The Ops Command Center Manager oversees daily flight activities to maximize efficiency, productivity, and profitability. Guided by our values, “Safety Above All”, we proactively manage the risks inherent in human spaceflight through our daily actions. Key responsibilities include optimizing workflows, managing budgets, ensuring regulatory compliance, and mentoring staff. They translate company strategy into actionable, high-quality processes across departments. Coordinating with department heads to achieve organizational goals. Support the company strategy by holding ourselves and one another accountable for getting the work done.

Responsibilities 

• Develop and implement procedures/playbooks to improve efficiency, address irregular operational scenarios, reduce costs, and maintain high-quality standards.
• Manage day-to-day operations, including integrations between teams supporting daily flight or training schedules. Proactively address and resolve scheduling bottlenecks, overlaps, or emergencies. Lead all ground/ramp operations such that we have safe execution of the mission.
• Oversee budgeting, forecasting, and expense management to ensure financial accountability.
• Recruit, train, supervise staff, fostering a high-performance culture. Mentoring new team members to boosts productivity and retention by providing structured guidance, cultural integration, and skills development within their first 45–90 days.
• Collaborate with senior management to set goals, identify opportunities, and create actionable roadmaps.
• Ensure compliance with FAA regulations, airspace coordination and de-confliction protocols through managing relationships with NMSA and WSMR.
• Ensure teammates practice safety behavior and Foreign Object Debris (FOD) awareness/prevention and adhere to regulatory protocols and rules. 
• Coach, train, and transfer expertise to your team to drive projects to completion. 

Required Skills and Qualifications

• Bachelor’s degree in Operations Management, or a related Aerospace field. Master's degree preferred.
• Proven experience as an operations leader or in a similar leadership role.
• Military operations planning or mission execution experience is a plus.
• Strong leadership skills with the ability to manage, mentor, and motivate teams.
• Ability to analyze data and performance metrics to drive improvements.
• Excellent communication and interpersonal skills to collaborate across company departments and external State and Federal agencies.
• Knowledge of Aerospace operations management principles, and Proficiency in Radio Communications of an aviation nature.
• Demonstrate willingness to adjust thinking and behavior.
• Ability to communicate in a manner that is timely, respectful, and open to other ideas.

#LI-JR1

The annual U.S. base salary range for this full-time position is $88,500.00–$134,850.00. The base pay actually offered will vary depending on job-related knowledge, skills, location, and experience and take into account internal equity. Other forms of pay (e.g., bonus or long term incentive) may be provided as part of the compensation package, in addition to a full range of medical, financial, and other benefits, dependent on the position offered. For more information regarding Virgin Galactic benefits, please visit https://vgcareers.virgingalactic.com/global/en/benefits

Who We Are

Virgin Galactic is an aerospace and space travel company, pioneering human spaceflight for private individuals and researchers with its advanced air and space vehicles. We are making the dream of space travel a reality, delivering spaceflight at an unprecedented frequency, with the development of next generation space vehicles. 

Export Requirements 
To conform to U.S. Government export regulations, applicant must be a U.S. Person (either a U.S. citizen, a lawful permanent resident or a protected individual as defined 8 U.S.C. 1324b(a)(3) or be able to obtain the required authorization from either the U.S. Department of State or the U.S. Department of Commerce. The applicant must also not be included in the list of Specifically Designated Nationals and Blocked Persons maintained by the Office of Foreign Assets Control. See list here.

EEO Statement
Virgin Galactic is an Equal Opportunity Employer; employment with Virgin Galactic is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, gender identity, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental or physical disability or any other legally protected status. 

Drug Free Workplace
Virgin Galactic is committed to a Drug Free Workplace. All applicants post offer and active teammates are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. This can include pre-employment, random, reasonable suspicion, and accident related drug and alcohol testing. 

Phoenix Employment Requirements
For individuals seeking employment at our Phoenix Mesa Gateway Airport facility, employment is contingent upon you obtaining and maintaining a TSA authorized security badge. This includes initial and annual mandatory background checks that are governed by TSA, and conducted by the Phoenix Mesa Gateway Airport badging office.

Accommodation Requests

If you require a reasonable accommodation to apply for a position, please contact the Virgin Galactic Talent Team at: VGTalent@virgingalactic.com 

Mandatory Notices

Employee Polygraph Protection Act Rights

E-Verify_Participation_Poster_Eng_Es

Your Employee Rights Under the Family and Medical Leave Act 

Know Your Rights: Workplace Discrimination is Illegal