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VitalCaring Group Verified
Home Healthcare, Hospice Care, Healthcare

Sales Account Manager

Port Charlotte, FLOnsiteFull TimePosted 1 month ago

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Required skills

  • RN
  • LVN/LPN
  • PT
  • clinical experience
  • healthcare coordination
  • case management
  • clinical care
  • hospital-based roles
  • patient care transitions
  • discharge planning

Nice to have

  • home health
  • hospice
  • post-acute care
  • hospital systems
  • bedside coordination
  • CMS guidelines

Role summary

VitalCaring is seeking a Care Transition Navigator (CTN) to facilitate safe and seamless transitions from hospital to home health care. This field-based role involves partnering with hospital teams, case managers, physicians, patients, and families to coordinate care, reduce readmissions, and improve patient outcomes. The CTN acts as a primary liaison, conducting bedside assessments, developing transition plans, and building strong relationships with hospital partners. The role requires clinical insight, care coordination, and referral management, with a minimum of two years of clinical experience and an active RN, LVN/LPN, or PT license. Experience in home health, post-acute care, or hospital-based roles is preferred.

Join VitalCaring – Where Your Passion Changes Lives!

Who We Are

Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care.

What Sets Us Apart?

  • Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you’ll represent innovative solutions that truly make a difference for patients and families - today and into the future
  • Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity.
  • Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success.
  • Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities.
  • Competitive Pay & Benefits – Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being—offering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements.

    • Care Transition Navigator (CTN) – Home Health

    Field-Based | Hospital-Focused | Patient Transition & Care Coordination

    Role Overview

    The Care Transition Navigator plays a critical role in ensuring safe, seamless transitions from the hospital to home health care. This position works directly within assigned hospital systems, partnering with case managers, physicians, patients, and families to coordinate care, reduce readmissions, and improve patient outcomes.

    This is a high-impact, relationship-driven role that blends clinical insight, care coordination, and referral management to support both patient success and agency growth.

    Key Responsibilities

  • Serve as the primary liaison between hospital teams, patients, and VitalCaring clinicians to ensure seamless transitions from hospital to home
  • Conduct bedside assessments to identify clinical needs, risk factors, and barriers to successful discharge
  • Partner with case managers and physicians to develop and execute safe, patient-centered transition plans
  • Drive timely admissions by coordinating referrals and ensuring smooth handoffs into home health services
  • Build strong, trusted relationships with hospital partners through consistent communication and follow-through
  • Complete post-discharge follow-up within 48 hours and ensure timely primary care coordination
  • Collaborate with internal teams and support initiatives focused on improving outcomes and reducing readmissions

    • Required Qualifications

  • Active RN, LVN/LPN, or PT license in the state of employment (or compact eligibility, if applicable)
  • Minimum of two (2) years of clinical experience; home health or post-acute experience preferred
  • Experience in healthcare coordination, case management, clinical care, or hospital-based roles
  • Strong understanding of patient care transitions, discharge planning, or post-acute services
  • Demonstrated ability to build relationships with healthcare providers and interdisciplinary teams
  • Excellent communication skills with the ability to engage patients, families, and clinicians effectively
  • High level of organization with the ability to manage multiple patients and priorities simultaneously
  • Proficiency with EMR systems and basic computer applications
  • Valid driver’s license and reliable transportation

    • Preferred Qualifications

  • Experience in home health, hospice, or post-acute care
  • Background working within hospital systems (case management, discharge planning, or bedside coordination)
  • Knowledge of CMS guidelines and readmission reduction strategies
  • Familiarity with Homecare Homebase (HCHB) or similar EMR systems

    • Work Environment & Expectations

  • Field-based role with regular presence in assigned hospitals and healthcare facilities
  • High-touch, patient-facing position requiring strong interpersonal and clinical communication skills
  • Fast-paced environment requiring adaptability, critical thinking, and proactive follow-through
  • Performance expectations tied to both patient outcomes and successful care transitions/admissions
  • Requires strong time management to balance hospital coordination, patient interaction, and documentation

    • Benefits

    Health & Wellness

    Medical, Dental, and Vision coverage

    Pharmacy benefits

    Virtual care and mental health support

    Flexible Spending Accounts (FSA) and Health Savings Account (HSA)

    Supplemental health and life insurance

    Financial & Protection

    401(k) with company match

    Employee referral program

    Prepaid legal services

    Identity theft protection

    Work-Life Balance & Perks

    Generous paid time off

    Pet insurance

    Tuition and continuing education reimbursement

    All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.

    #AppSales

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