
Coordinator Volunteer Home Care
Required skills
- Volunteer Services
- Volunteer Support
- Volunteer Training
- Volunteer Matching
- Team Meetings
- Record Keeping
- Communication Skills
- Team Member
- Telephone Rapport
- Volunteering Motivations
Nice to have
- Healthcare Experience
- Volunteer Administration Experience
- Bilingual Skills
Role summary
VITAS Healthcare seeks a Volunteer Services Coordinator to manage and advocate for volunteers within their interdisciplinary team. Responsibilities include identifying volunteer needs, matching volunteers with patients and families, maintaining communication, tracking hours, and serving as a liaison between volunteers and staff. The role requires excellent communication, interpersonal, organizational, and record-keeping skills, with a preference for healthcare or volunteer administration experience. This onsite position supports the hospice mission by ensuring effective volunteer engagement.
The Volunteer Services Coordinator is a member of the interdisciplinary team who is responsible for representing the volunteers and advocating for volunteer services, identifying needs for volunteers, matching volunteers with patients and families, and assigning volunteers.
- Maintains list of volunteers assigned to the team with information needed to adequately match patients and volunteers.
- Maintains frequent communication with the team’s volunteers
- Matches and assigns volunteers with patients and families
- Encourages and collects volunteer notes; tracks and reports hours to Volunteer Services manager
- Represents the volunteer program in team meeting while encouraging use of volunteers
- Serves as a liaison to facilitate communication between volunteers and staff
- Provides individual volunteer support as needed
- Informs patients and families of volunteer availability and assess pt/family needs for volunteer services
- Supervises volunteers when designated supervisor is unavailable
- Assists with determining recruitment needs
- Supports the volunteer program through participation in volunteer trainings and functions
- Undertakes any other special projects at the direction of the supervisor
- Ability to develop telephone rapport with volunteers, patients, and families
- Understanding of volunteering motivations
- Excellent communication skills and interpersonal skills
- Ability to work as a team member
- Excellent organizational and record keeping skills
- Ability to travel per job requirements
- High school education
- Previous experience as a volunteer
- Some healthcare or volunteer administration experience preferred.
- Bilingual skills may be appropriate in certain geographic areas.
- EOE/AA M/F/D/V
VITAS® Healthcare is the nation’s leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth. As a member of the VITAS team, you’ll find fulfillment working for a people-focused organization dedicated to making a difference in the lives of others. You will be more than just an employee: You will be counted on as an expert in your field, and as a valued team member whose efforts are respected and vital to our hospice mission.
All VITAS employees commit to fulfilling their duties and responsibilities with the highest regard for professionalism, collaboration and teamwork, and an eye focused constantly on growth and improvement. We serve with commitment and compassion, and position ourselves for the future by embracing, innovating, and leading change. If you are that person, make your voice heard—find your purpose at VITAS today.
Benefits Include:
- Competitive compensation
- Health, dental, vision, life and disability insurance
- Pre-tax healthcare and dependent care flexible spending accounts
- Life insurance
- 401(k) plan with numerous investment options and generous company match
- Cancer and/or critical illness benefit
- Tuition Reimbursement
- Paid Time Off
- Employee Assistance Program
- Legal Insurance
- Roadside Assistance
- Affinity Program
Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends.
Choose a Career with VITAS
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