
SVP, Chief Field Operating Officer
Required skills
- Commercial Lines Insurance
- Underwriting
- Marketing
- P&L Responsibility
- Agency Relationships
- New England
- Upstate New York
- Team Building
- Talent Management
- Retention
Nice to have
- CPCU
- ARM
- CLU
Role summary
Acadia Insurance, a member of W.R. Berkley Corporation, seeks an experienced SVP, Chief Field Operating Officer to join their Senior Management Team. This role is responsible for the strategic direction of operating units, focusing on field and profit center underwriting and marketing operations. The ideal candidate will drive production, profitability, and service goals, optimize sales and distribution strategies, and manage underwriting operations to meet expense, loss, and production targets. This position requires extensive commercial lines insurance experience, strong leadership in team building and talent management, and a proven ability to analyze data and execute strategic plans. Based in Westbrook, ME, the role involves approximately 25% travel.
Company Details
Acadia Insurance is a regional property casualty insurer with offices throughout the Northeast. As a member of W.R. Berkley Corporation (NYSE: WRB), one of the largest property casualty insurance holding companies in the United States, our financial strength and integrity are two of the main reasons why Independent Agents place business with us. Acadia is rated A+ (Superior) by A.M. Best, with an A+ claim paying ability rating by Standard & Poor’s.
At Acadia, we value our employees, our customers and our communities. Employees at Acadia are part of a progressive company where everyone can make a difference. We promote an inclusive environment which encourages continuous learning and the chance to grow and develop.
Company URL: https://www.acadiainsurance.com/
Responsibilities
As a member of the Senior Management Team, the Chief Field Operating Officer contributes to the overall strategic direction of the operating unit and is directly responsible for all aspects of Acadia’s field and profit center underwriting and marketing operations.
- Consistently achieve operating unit goals for production, profitability, and service.
- Drive effective sales, distribution, marketing, and agency engagement strategies that optimize opportunities across Acadia’s territory and business segments, including Middle Market, Small Business, and Inland Marine.
- Optimize field underwriting operations to consistently achieve expense ratio, loss ratio goals and production goals.
- Employ effective talent management practices to recruit, retain, and develop underwriting and marketing professionals.
Qualifications
Bachelor's degree in Business, Finance, Risk Management, Insurance, Marketing, or a related field required. Advanced degree (MBA or related graduate degree) and/or professional insurance designations such as CPCU, ARM, or CLU preferred.
- Twenty years of commercial lines insurance experience, including significant underwriting and marketing experience with P&L responsibility.
- Established agency relationships in New England and Upstate New York.
- A successful track record of building teams and working in a highly collaborative culture.
- Strong aptitude for analyzing and translating data.
- Superior strategic and execution skills, along with strong coaching and mentoring abilities.
- Successful experience in strategic planning and marketing, business and market development, and commercial lines market research and planning.
- Ability to consistently demonstrate WRBC Leadership Core Competencies and Innovation Behaviors.
- Approximately 25% travel required within New England and New York.
- Valid driver’s license required.
- Position will be based out of our Westbrook, ME office.
The Company is an equal employment opportunity employer.
Additional Company Details
We do not accept unsolicited resumes from third party recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees including: • Base Salary Range: $200k-275K • Eligible to participate in annual discretionary bonus • Benefits include: Health, dental, vision, dental, life, disability, wellness, paid time off, 401(k) and profit-sharing plans The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.Similar roles
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