Retail, E-commerce, Supply Chain, Food & Beverages

(CAN) OMNI Lead Department Manager

Mount Pearl, NLOnsiteFull TimeLeadCA$20–CA$20 /hrPosted 1 month ago

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Required skills

OMNI Lead Department Manager
customer service
task completion
product promotion
merchandise location
purchase decisions
customer issues
task delegation
scheduling
OMNI metrics

Role summary

The OMNI Lead Department Manager assists in the leadership of the OMNI area and processes, partnering with the OMNI Assistant Manager to ensure high customer service and task completion. Responsibilities include providing excellent customer service, assisting with task direction and coordination, assessing and maintaining the presentation of the OMNI area, delegating and following up on daily activities, supporting scheduling, reviewing key OMNI metrics, and participating in the training and development of OMNI Associates. The role also contributes to a safe and clean work environment.

Position Summary...

To assist in the leadership of the OMNI area and processes through partnership with the OMNI Assistant Manager and ensure a high level of customer service and while ensuring task completion.

What you'll do...

Job Responsibility #1 Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
Job Responsibility #2 Assists in providing direction and the co-ordination of task completion as per communicated priorities from the OMNI Assistant Manager and the Store Management Team.
Job Responsibility #3 Assesses the overall presentation of OMNI area, noting deficiencies for corrective action.
Job Responsibility #4 Delegate, assist and follow up on completion of daily OMNI activities.
Job Responsibility #5 Support with scheduling as needed.
Job Responsibility #6 Review, follow-up and action any opportunities on key OMNI metrics - Presubs, FTPR, CSAT etc.
Job Responsibility #7 Participates in the training and development of the OMNI Associates , and provides feedback as needed.
Job Responsibility #8 Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of Spark App Checklists and ensuring displays and fixtures are secure and free of debris.

The minimum rate of pay for this position starts from $19.60.

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Le taux horaire minimum pour ce poste débute à 19.60.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

60 MERCHANT DR, MOUNT PEARL, NL A1N 5J5, Canada

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