(CAN) Food & Consumables Team Lead

Montreal, QCOnsiteFull TimeLeadCA$22–CA$22 /hrPosted 23 days ago

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Required skills

Food & Consumables
Team Lead
Customer Service
Task Completion
Merchandising
Team Huddle
Associate Development
Performance Management
Workday
Safety Compliance

Role summary

This role assists in leading the Food and Consumable areas and department processes, responding to problems and inquiries, and developing associates through teaching and training. The position ensures a high level of customer service while completing tasks, planning and executing department activities, and assisting on the salesfloor. Key responsibilities include providing excellent customer service, coordinating task completion, assessing department presentation, leading team huddles, assigning associates to coverage tasks, identifying training opportunities, contributing to a safe work environment, completing Workday tasks, and supporting performance management and hiring.

Position Summary...

Assists in the leadership of the Food and Consumable areas and department processes, respond to problems and inquiries and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.
Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What you'll do...

1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Food & Consumables Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
3. Assesses the overall presentation of Food & Consumables Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.
4. Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.
5. Review completed schedules with People Lead.
6. Assign Associates to support coverage and availability tasks in all areas of the store.
7. Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
9. Complete GTA/Workday tasks and supports Management
10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $21.85.

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Le taux horaire minimum pour ce poste débute à 21.85.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

7445 BOUL LANGELIER, SAINT-LEONARD, QC H1S 1V6, Canada

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