Wax Center Partners logo
Beauty Services, Retail, Franchise Operations

Center Manager - Colorado

Boulder, COOnsiteFull TimeManager / Head$58,000–$65,000 /yrPosted 28 days ago

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Required skills

  • management experience
  • team development
  • decision-making
  • KPIs
  • budgets
  • business performance
  • POS software
  • scheduling software
  • guest management software
  • guest experience

Nice to have

  • retail management
  • beauty industry

Role summary

European Wax Center is seeking a full-time Center Manager in Boulder, Colorado, to lead daily operations and motivate a team to achieve sales goals and deliver exceptional guest experiences. This leadership role involves coaching, team development, performance management, and ensuring compliance with company standards. The ideal candidate will have 2+ years of management experience, strong communication and problem-solving skills, and experience managing KPIs, budgets, and business performance. Responsibilities include driving sales, resolving guest concerns, maintaining center standards, and fostering a positive workplace culture. Flexible availability, including weekends, is required.

European Wax Center is the nation's leading provider of out-of-home waxing services, with over 1,000 locations across the U.S. We train experts who take pride in delivering a high standard of care—so every visit is consistent, and every guest leaves feeling confident.

Compensation & Benefits

Pay: $58,000-$65,000

Additional Earnings

  • Commission opportunities + Performance-based bonuses

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with employer match
  • Paid Time Off Bank (Vacation, personal, and sick time)
  • Pet Insurance
  • Employee discounts (Free waxing services + 40% off retail products)
  • Short-term and long-term disability coverage
  • Employee Assistance Program (EAP)
  • Wellness program participation

What You'll Do

As the Spa Manager, you'll lead the day-to-day operations of the center while coaching and motivating your team to deliver exceptional guest experiences and achieve sales goals. This is a full-time, in-center leadership position.

Key Responsibilities

  • Lead, coach, and develop a high-performing team
  • Train and support Associates to deliver exceptional guest experiences while building confidence in package sales and retail products.
  • Drive sales through coaching, goal setting, performance management and leading by example.
  • Foster a positive, safe, and accountable workplace culture that recognizes success and supports ongoing development.
  • Monitor center performance, staffing, productivity, and profitability
  • Resolve guest concerns professionally and promptly
  • Ensure compliance with company policies, operational procedures, and brand standards.
  • Execute promotions, maintain visual merchandising and center cleanliness
  • Adapt to changing business needs and new initiatives

 Qualifications

We encourage you to apply even if you don't meet every qualification. If you're excited about this opportunity and believe you can make an impact, we'd love to hear from you.

  • 2+ years of management experience (retail and/or beauty preferred, but not required)
  • Flexible availability is required to support business needs
  • Proven leadership, coaching, and team development skills
  • Strong communication, interpersonal, problem-solving, and decision-making abilities
  • Experience managing KPIs, budgets, and business performance
  • Comfortable using POS, scheduling, and guest management software
  • Passion for delivering exceptional guest experiences in a fast-paced environment
  • Ability to professionally resolve guest concerns with empathy and sound judgment

Physical Requirements

  • Ability to stand for extended periods, Lift/move up to 25 lbs, and reach items stored at various heights.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Scheduling Requirements

This is a full-time leadership role, flexible availability is required to support business needs, including a mix of opening, closing, and weekend shifts. Center Managers are typically expected to work two Saturdays per month. Hours and schedules may vary based on business needs.

Center Location

2100 28th Street, Boulder, Colorado 80301

How to Apply

Apply through this posting or visit our careers page:

https://waxcenter.com/pages/corporate-careers

Application Deadline: Applications will be reviewed on a rolling basis and accepted through 10/23/2026. The position may be filled before the application deadline.

*This role is not eligible for visa sponsorship*

European Wax Center is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other protected characteristic protected by law.

This job description is intended to provide a general overview of the role and is not a complete list of responsibilities. Additional duties may be assigned as business needs require. All employees of EWC and operating subsidiaries are expected to perform tasks as assigned by supervisory/management personnel, regardless of job title or routine job duties.

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