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Beauty Services, Retail, Franchise Operations

Director of Finance (Multi-Unit)

Plano, TXOnsiteFull TimeDirectorPosted 2 months ago

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Required skills

  • FP&A
  • Multi-unit
  • Retail
  • Hospitality
  • Service-based
  • P&L
  • Budgeting
  • Forecasting
  • Variance analysis
  • Financial modeling

Nice to have

  • M&A
  • Talent development

Role summary

The Director of Finance, Corporate-Owned Centers will lead Financial Planning & Analysis (FP&A) for European Wax Center's corporate-owned centers. This strategic role will advise Finance and Operations leadership on improving center performance, profitability, and scalable growth by analyzing unit economics, optimizing labor, and enhancing the guest experience. Responsibilities include budgeting, forecasting, P&L reviews, developing operational KPIs, partnering with Operations on labor models, building financial models, preparing executive-level reports, and leading financial diligence for acquisitions. The ideal candidate has 8+ years of progressive FP&A experience, preferably in multi-unit retail or hospitality, with strong financial modeling, budgeting, forecasting, and data visualization skills.

About the Role

The Director of Finance, Corporate-Owned Centers leads Financial Planning & Analysis (FP&A) for European Wax Center’s growing portfolio of corporate-owned centers. This role serves as a strategic advisor to Finance and Operations leadership, providing the financial insights, recommendations, and decision support needed to improve center performance, profitability, and scalable growth.

Operating at the intersection of Finance and Operations, this director leads core financial planning, performance analysis, and decision support, translating data into clear, actionable recommendations that improve unit economics, optimize labor, and enhance the guest experience.

A Day in the Life

  • Own budgeting, forecasting, long-range planning, and monthly variance analysis across revenue, labor, and operating expenses for corporate-owned centers
  • Lead P&L performance reviews across our multi-unit portfolio, identifying the root causes of performance gaps and recommending actions to improve profitability, expand margins, and drive cash flow
  • Develop and maintain operational KPIs (traffic, conversion, ticket, productivity, retention), connecting frontline drivers to financial outcomes
  • Serve as the primary finance partner and strategic advisor to Operations leaders to analyze and improve labor models, scheduling, and capacity utilization
  • Build and maintain driver-based forecasting models incorporating seasonality, demand trends, and pricing strategies
  • Prepare monthly business review (MBR) materials and present financial insights, trends, and recommended actions to Finance and Operations leadership
  • Analyze center-level performance variability, identifying root causes, and recommend best practices that can be scaled across the corporate-owned center portfolio
  • Produce recurring reporting, dashboards, and executive-ready summaries highlighting trends, risks, and opportunities
  • Lead performance benchmarking across corporate-owned centers and the broader network to identify productivity and profitability opportunities
  • Partner cross-functionally to evaluate initiatives such as pricing optimization, customer acquisition ROI, and retention improvements
  • Lead financial diligence, valuation support, integration planning, and post-acquisition performance tracking for acquired centers
  • Establish consistent financial models, performance standards, and reporting across existing and newly acquired centers

What Sets You Apart

  • Operates with an enterprise ownership mindset and understands how financial decisions affect business performance
  • Translates complex financial data into clear, actionable insights and executive-level recommendations and drives alignment around decisions and actions
  • Moves beyond reporting results to establishing financial priorities, identifying root causes, recommending actions, and driving accountability for outcomes
  • Brings structure to ambiguity and develops practical, scalable tools and processes
  • Builds strong, trusted partnerships across Finance, Operations, and cross-functional teams
  • Demonstrates executive presence, sound judgment, and a track record of leading decisions and initiatives that deliver measurable financial results
  • Continuously identifies opportunities to improve reporting, planning, and business performance
  • Develops finance talent and capabilities, including establishing the infrastructure to add and lead team members as the portfolio scales

Education and Experience

  • Bachelor’s degree in Finance, Accounting, Economics, or a related field
  • MBA or other relevant advanced degree strongly preferred
  • 8+ years of progressive FP&A or finance experience, preferably in multi-unit, retail, hospitality, or service-based environments, including experience operating at a senior finance leadership level or supporting a significant business portfolio
  • Experience analyzing P&L performance and partnering with field or operating teams
  • Strong financial modeling, budgeting, and forecasting experience, including driver-based models
  • Experience developing KPIs, dashboards, and recurring performance reporting
  • Advanced Excel skills; experience with financial planning tools and data visualization platforms (e.g., Tableau, Power BI) preferred
  • Demonstrated ability to partner cross-functionally, communicate effectively, and influence stakeholders

*This role is not eligible for Visa Sponsorship* 

European Wax Center is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. 

This job description is a general description of essential job functions. It is not intended to describe all duties someone in this position may perform. All employees of EWC and operating subsidiaries are expected to perform tasks as assigned by supervisory/management personnel, regardless of job title or routine job duties.

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