
Assistant Program Director
Required skills
- youth and family
- residential setting
- performance evaluations
- case management
- staff meeting
- medication needs
- activity calendar
- DEEC licensing requirements
- Rehab compliance
- client documentation
Nice to have
- supervisory role
- managerial role
- therapeutic communication techniques
- case management experience
Role summary
Wayside is seeking a dynamic Assistant Program Director to lead a dedicated team serving youth and families in Massachusetts. This role involves management of programming, staff supervision and training, case management, and ensuring compliance with licensing and regulatory requirements. The ideal candidate will have experience in a supervisory or managerial role, working with youth in a residential setting, and possess strong communication, conflict resolution, and teamwork skills. The position offers comprehensive benefits, training opportunities, and a sign-on bonus.
ASSISTANT PROGRAM DIRECTOR
Framingham Campus
Salary Range: $55,000.00 - $58,000.00/year depending on experience + sign-on bonus (half paid after 6 months of employment and half paid after 1 year of employment/pro-rated for part-time).
The dynamic Assistant Program Director will be ready to lead a dedicated team that works creatively and passionately to improve the lives of youth. Prior experience in a supervisory or managerial role and experience working with youth in a residential setting preferred. The Assistant Program Director is skilled in communication effectively verbally and in writing. Experience in therapeutic communication techniques, conflict resolution, staff training and hiring practices needed.
What You Will Do:
- Management: Complete individual supervision. Oversight of programming. On call is required. Coordinate staff scheduling. Oversight of MAP certification (Shortstop). Participate in 2x monthly management meetings with larger Campus team. Ensure completion of performance evaluations.
- Maintain constant contact with guardians and collaterals.
- Responsible for case management clients. Facilitation staff meeting. Ensure consistent communication with the team for appointments, medication needs, etc.
- Provide coverage on the floor to maintain ratio when needed. Participate in Community/House meetings. Ensure activity calendar is posted and followed for program routines. Provide role modeling and training to staff on the floor.
- Complete facility supplies and inspections. Ensure compliance with all inspections, monitoring requirements, medication administration and all DEEC licensing requirements. When applicable, ensure all Rehab compliance is being met.
Competencies/Traits of Our Superstars:
- An ability to connect with others, approachability.
- Communicate with others at all levels, strong client engagement skills.
- Ability to handle conflict resolution.
- Ability to handle client crisis compassionately with excellent ability to notify all team members.
- Strong teamwork. Can collaborate and coordinate care with others well.
- High quality writing skills as evidenced by strong client documentation.
Minimum Requirements:
- Associate’s degree or experience preferred
- At least 2+ years of work in residential. Preferred case management experience.
We will train you in: Motivational Interviewing; Courageous Conversations; Trauma Informed Practice, Attachment, Regulation and Competency Model (ARC), MAP, CPR, First Aid training provided upon hire.
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