
Territory Manager
Required skills
- Amtech operating system
- Excel
- VPS
- email communication
- Customer Service forms
- Estimating/Pricing forms
- oral communication
- analytical skills
- problem-solving skills
- systems analysis
Nice to have
- corrugated industry experience
Role summary
The Territory Manager is responsible for delivering service promises to customers while selling and servicing profitable accounts. This role involves managing existing accounts, making cold calls to acquire new ones, and ensuring customer satisfaction through effective communication and product knowledge. The position requires proficiency in sales systems, strong organizational and communication skills, and the ability to build business networks. The Territory Manager will provide sales updates and manage administrative tasks like expense reports and paperwork.
Description
Remote in Kalamazoo, MI area
SUMMARY
Responsible for the delivery of the service promise to our customers while selling, servicing profitable accounts.
KEY RESPONSIBLITIES
- Hand delivers all quotes.
- Responsible for annual sales growth. (retain, grow, new)
- Services existing accounts through regular contact.
- Makes cold calls and services new and profitable accounts.
- Knowledgeable on products, services, machine limitations and costing variables.
- Follows up and communicates on customer specifications in regard to particular orders.
- Processes all required paperwork in a timely manner.
- Provides information to Field Sales Manager for preparation of annual sales budget.
- Coordinates entertainment activities to help build and maintain customer relationships.
- Conducts business in a professional manner at all times to assure a positive company image.
- Active in the community to build business networks/contacts.
- Ability to work with team members internally to provide rapid response to all customers needs that delivers the Ultimate Corrugated Experience and promotes a positive company image to external customers.
- Provides weekly pipeline updates to Director of Sales and Field Sales Managers.
- Responsible for new item information accuracy.
- Turns in accurate monthly expense reports.
- Attends bi-weekly sales meetings.
- Utilizes sales resources for selling strategies.
REQUIREMENTS/QUALIFICATIONS
High functioning user of the Amtech operating system.
Ability to use Excel, VPS and email communication.
Needs to be able to communicate effectively both verbally and via email.
Proficient user of all forms for Customer Service, Design and Estimating/Pricing.
Highly organized and utilizes effective time management.
Previous corrugated industry experience a plus
SPECIFIC KNOWLEDGE, SKILLS OR ABILITIES
- Strong written and oral communication.
- Organization and attention to detail.
- Analytical and problem-solving skills.
- Time management.
- Systems analysis.
- Mathematical and deductive reasoning.
- Critical thinking.
PHYSICAL DEMANDS/WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job with or without reasonable accommodation.
The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job.
Physical Requirements:
Sit and stand as needed.
May require walking on a level surface for periods throughout the day.
Reaching above shoulders, below waist and lifting as required to file documents or store materials.
Lifting to 25 lbs.
Work Environment:
Typical office setting
May require you to enter a manufacturing environment that requires proper PPE including safety shoes, safety glasses and hearing protection.
Manufacturing environment may bel oud, hot/cold depending on season
Disclaimer: This list does not represent all physical demands. Descriptions are representative of those that must be met by employee to successfully perform the essential functions of the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the jobs’ essential functions.
Welch Packaging is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran.
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