Specialty Rx Certified Pharmacy Technician - Full Time - Wolf River
Required skills
- high school diploma
- retail pharmacy experience
- pharmacy applications
- medication dosage
- pharmacy law
- medical terminology
- basic math operations
Nice to have
- Specialty Pharmacy Technician
- West Cancer Center
Role summary
West Cancer Center is seeking a Specialty Pharmacy Technician to join their patient-centered team. This role involves supporting pharmacists in dispensing medications, processing prescriptions, managing inventory, and handling insurance claims. The technician will also interact with patients and healthcare providers, ensuring safe and effective medication delivery. Key responsibilities include prescription accuracy, inventory control, claims resolution, and providing excellent customer service in a fast-paced healthcare setting. The position requires a high school diploma, 2-3 years of retail pharmacy experience, PTCB certification, and proficiency with pharmacy applications and basic math. The role offers a meaningful impact, collaborative culture, professional development, and a mission-driven environment with no nights, weekends, or holidays.
Job Title: Specialty Pharmacy Technician
About Us
At West Cancer Center, we are dedicated to providing compassionate, patient-centered care while advancing groundbreaking research. Our team fosters collaboration, innovation, and professional growth, ensuring that every role contributes to making a difference in patients’ lives. Join us in our mission to provide comprehensive support to those navigating the challenges of cancer treatment.
Position Overview
The Specialty Pharmacy Technician works alongside pharmacists to ensure medications are safe, effective, and accurately prepared for patients. This role involves locating, dispensing, packing, and labeling prescribed medications, which are then reviewed by a pharmacist prior to dispensing. In addition to direct pharmacy support, the technician may assist with administrative tasks such as processing insurance claims, maintaining inventory, filing paperwork, and delivering excellent customer service. This position requires reliability, strong attention to detail, excellent communication skills, and proficiency with computers in a fast-paced healthcare setting.
Key Responsibilities
Receive and check the validity of prescriptions.
Process prescriptions electronically, ensuring accuracy and completeness of information.
Locate, select, and measure appropriate medications and dosages.
Maintain prescription records and file physician orders accurately.
Sort, stock, and monitor pharmacy inventory.
Answer patient and healthcare provider inquiries, referring complex issues to the pharmacist.
Research and resolve claims issues while providing timely, accurate customer service.
Comply with safety and regulatory requirements, maintaining a clean and safe pharmacy environment.
Resolve issues such as rejected insurance claims.
Provide courteous and prompt customer service by phone.
Triage and prioritize requests effectively.
Check medication expiration dates regularly.
Attend staff meetings as scheduled.
Perform additional duties as assigned.
Qualifications
Education & Experience
Required: High school diploma or equivalent.
Required: 2–3 years of retail pharmacy experience and/or training, or equivalent combination of education and experience.
Required: PTCB certification (or equivalent) and TN State Board of Pharmacy Registration.
Skills & Abilities
Excellent organizational, follow-up, and problem-solving skills.
Strong verbal and written communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency in computers, scanners, and pharmacy applications.
Strong knowledge of medications, dosage measurement, pharmacy law, and medical terminology.
Ability to perform basic math operations (addition, subtraction, multiplication, division).
Strong attention to detail, reliability, and ability to work independently.
Capacity to analyze situations, respond quickly, and work effectively in a team setting.
Commitment to patient confidentiality, professionalism, and maintaining effective workplace relationships.
Why West Cancer Center is a Great Place to Work
Meaningful Impact: Play a direct role in supporting patients through one of the most challenging times of their lives.
Collaborative Culture: Work alongside a multidisciplinary team of dedicated professionals committed to improving cancer care.
Professional Development: Benefit from ongoing training, educational resources, and growth opportunities.
Mission-Driven Environment: Be part of an organization guided by compassion, integrity, and innovation.
No nights, weekends, or holidays. Comprehensive benefits package.
Join Us
Take the next step in your career and become part of a team that is making a real difference. If you’re passionate about pharmacy care, patient support, and contributing to life-changing cancer treatment, apply now to join West Cancer Center as a Specialty Pharmacy Technician.
