Director, TechEx, Software Engineering

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Director, TechEx, Software Engineering

From building customer-facing software to integrating complex platforms and modernizing legacy systems, we help clients use technology to solve important business problems. We bring software engineering, cloud, data, and AI together to design and deliver secure, scalable solutions. This includes embedding AI capabilities into applications and platforms, modernizing systems to support AI, and helping engineering teams adopt AI across the software development lifecycle.

As a Director in our Technology & Experience Practice Software discipline, you will help clients turn AI opportunities into practical engineering solutions. You will build client relationships, shape new opportunities, and lead teams delivering custom software, AI-enabled applications, platform integration, legacy modernization, and engineering transformation. You will help clients move from AI experimentation to production by aligning business needs with architecture, data, integration, security, governance, and delivery plans. You should be passionate about solving business problems with technology and ready to contribute to West Monroe’s fast-growing, entrepreneurial environment.

What will you be doing?

The primary responsibility of this role is business development: winning new clients, growing existing relationships, and partnering with our industry teams to generate opportunities across the practice. You will focus on software engineering, modernization, and applying AI to technology solutions and delivery. You will also own client relationships, lead engagements, ensure strong delivery outcomes and client satisfaction, and help grow our engineering and AI capabilities.

As a Director within West Monroe, you are responsible for:

Business Development

Lead and collaborate with industry segment teams and key accounts on account planning and growth.

Use your network of technology, engineering, and AI executives, including CIOs, CTOs, Chief Digital Officers, and software engineering leaders—to secure executive introductions and generate new business.

Identify opportunities where software engineering, modernization, and AI can address client priorities. Shape solutions, develop proposals and SOWs, apply onshore and nearshore delivery models, build client relationships, and close deals.

Help clients define practical paths from AI strategy and experimentation to production solutions, including AI-enabled applications, intelligent agents, and AI-supported engineering workflows.

Develop go-to-market messaging and sales materials that explain how West Monroe applies AI within software engineering and modernization engagements.

Create work plans, pricing estimates, and risk assessments for potential engagements, including plans that address data, architecture, integration, security, governance, and adoption considerations.

Contribute thought leadership on AI-enabled software engineering, application modernization, and responsible AI delivery.

Attend networking events and build relationships across the local professional and affiliate community.

Identify partnerships that can generate revenue for software engineering and AI capabilities, and work with our partnerships team to develop those relationships and pursue opportunities.

Client Leadership

Advise senior client executives on how to apply AI to business and technology challenges, connecting strategic goals to feasible software solutions and delivery plans.

Lead teams that design, architect, and deliver custom software, AI-enabled applications, intelligent agents, and modernized platforms that create measurable business value.

Help clients identify and prioritize AI use cases, assess technical readiness, and determine the data, architecture, integration, and operating model needed to take solutions into production.

Guide modernization efforts that make applications and platforms more scalable, secure, adaptable, and ready to support AI capabilities.

Lead client engagements and take overall accountability for successful delivery, demonstrating executive presence with senior client stakeholders.

Provide quality assurance and hold regular executive check-ins to confirm that engagements are delivering and communicating value.

Work with program and project leaders to establish processes and technology that improve business outcomes and efficiency across business and technical functions.

Lead multidisciplinary teams in translating business objectives into software engineering strategies, architectures, and delivery plans.

Help clients incorporate AI into the software development lifecycle, including appropriate uses for coding, testing, documentation, and developer productivity.

Address responsible implementation throughout delivery, including security, privacy, governance, model evaluation, human oversight, and ongoing monitoring.

Identify, develop, and apply reusable accelerators that address industry-specific software engineering, modernization, and AI challenges.

Practice Development

Collaborate with national Technology & Experience leaders and colleagues across West Monroe’s industry and functional practices to develop and deliver software engineering, modernization, and AI offerings.

Strengthen delivery capabilities for AI-enabled engineering, including reusable architectures, accelerators, delivery methods, and onshore and nearshore approaches.

Help teams build the skills and practices to deliver AI-enabled software responsibly, from discovery and architecture through development, launch, and ongoing improvement.

Support the development of engineering talent and contribute to a culture of technical excellence, collaboration, and continuous improvement.

Qualifications

12+ years of experience in a high-growth, team-based, client-facing digital or business and technology consulting firm, including direct experience selling and delivering software engineering, custom software development, modernization, or AI-related services to executive-level buyers.

Strong experience in software engineering and technology delivery, such as custom application development, cloud-native architecture, platform integration, legacy modernization, or engineering transformation.

Experience helping clients identify, shape, or deliver AI opportunities connected to software, applications, platforms, or engineering workflows.

Ability to connect business objectives to AI and software engineering strategies, technical architecture, delivery plans, and measurable outcomes.

Familiarity with generative AI, AI-enabled applications, intelligent agents, and the technical considerations for moving AI solutions into production, such as data readiness, integration, security, evaluation, governance, and monitoring.

Experience with modern software development practices, including agile delivery, DevOps, cloud platforms, quality engineering, and application architecture.

Familiarity with applying AI to software development workflows and the opportunities, risks, and governance considerations involved.

Experience measuring and improving software delivery and engineering effectiveness, using frameworks and metrics such as DORA, SPACE, or comparable approaches.

Demonstrated experience selling to Fortune 1000, enterprise, and upper mid-market clients, with a record of closing multiple multi-million-dollar deals each year.

Demonstrated success hunting, growing, and closing large software engineering, modernization, or AI-related opportunities using onshore and nearshore delivery models.

Expertise in sales strategy, business development, pricing, account management, sales operations, sales enablement, and bringing new services to market.

Ability to combine technical experience with strong management and leadership skills, including client relationship management, business case development, and engineering delivery leadership.

Experience selling software engineering or technology services in one or more of these industries: Healthcare, Financial Services, Energy & Utilities, High-Tech and Software, Life Sciences, Private Equity, Consumer & Industrial Products, and Insurance.

Ability to work independently and collaboratively to coordinate and drive sales processes.

Based on pay transparency guidelines, a reasonable expectation for the salary range for this role is listed below. Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity.​ Employees in proximity of our Seattle, Washington DC, Los Angeles, New York, and San Francisco offices will have a geographic premium applied to this salary scale. Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date.

National$200,000—$250,000 USD

Other consultancies talk at you.At West Monroe, we work with you.

We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.

The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.

At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.

You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.

West Monroe is an Equal Employment Opportunity Employer  We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion. If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to recruiting@westmonroe.com.

Please review our company disclosures regarding use of artificial intelligence during the hiring process. West Monroe uses the BrightHire platform to record live interviews so our team can capture notes more accurately, stay focused on the conversation, and continually improve our interview process. You can review our privacy notice for more information about this process and how recordings are used. If you have any questions, reach out to recruiting@westmonroe.com.

If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.