Sales Compensation Analyst

Position: Commission Review Specialist
Location: Mechanicsburg, PA (ONSITE)
Schedule: Monday-Friday, 8:00AM-4:30PM (Full-Time)

Who We Are:

West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, and Doors. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!

Purpose of Position:

As a Commission Review Specialist at West Shore Home, you will play a critical part in ensuring the accurate and timely processing of commission payments for more than 600 In-Home Sales representatives. The Sales Compensation Analyst manages a high-volume commission process, reviewing sales transactions, validating commission calculations, resolving discrepancies, and ensuring compliance with company policies. This role requires strong analytical skills, exceptional attention to detail, and the ability to collaborate with multiple departments to support one of the organization’s most important compensation programs.

Key Role Accountabilities:

• Calculate and process commissions for In-Home Sales representatives in accordance with company policies and procedures.
• Review sales transactions and supporting documentation to ensure commission payments are accurate and compliant with established guidelines.
• Identify discrepancies within the commission process & process adjustments when errors occur during the sales process.
• Investigate and resolve commission-related inquiries or disputes in a timely and professional manner.
• Conduct audits of commission calculations to ensure accuracy and compliance with internal controls.

Minimum Requirements:

• High School Diploma or equivalent required.
• Analytical and detail-oriented mindset
• Salesforce and/or HRIS experience- preferred

Benefits:

• Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
• 401(k) Retirement Plan with company match
• HSA plan with company match
• Paid holidays and paid time off (PTO)
• Employee Referral Program
• Employee Discount Program
• Paid training and unlimited professional growth potential

Culture and Community:

We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation’s top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits.

West Shore Home strives to Bring Happiness to Every Home® and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: https://westshorehome.com/community/

It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.