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Higher Education, Research, Public Administration

Simulation Technician - Simulation Training and Education for Patient Safety (STEPS)

Morgantown, WVOnsiteFull TimeEntry-level (exp-based)Posted 10 days agoVisa sponsorship available

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Required skills

  • manikin set up
  • room set up
  • running manikin-based scenarios
  • task trainers set up
  • room tear down
  • clean up
  • computer usage
  • audio/visual usage
  • trouble shooting
  • simulation operator

Nice to have

  • teaching experience
  • medical terminology

Role summary

The Simulation Technician at West Virginia University's STEPS department assists with daily operations of the simulation center. Responsibilities include setting up and running manikin-based scenarios, operating AV systems, troubleshooting equipment (manikins, AV, task trainers), performing basic repairs and maintenance, managing inventory, and supporting faculty and learners. The role requires an Associate's degree or equivalent experience, with a minimum of 6-12 months in basic patient care and proficiency in computer and AV troubleshooting. Preferred qualifications include experience in simulation education and medical terminology.

The Simulation Training and Education for Patient Safety (STEPS) Department at West Virginia University is currently accepting applications for a Simulation Technician.

About the Opportunity

The Simulation technician will assistant in daily activities in the David and JoAnn Shaw Simulation Training and Education for Patient Safety (STEPS) center. This will include, but not limited to, manikin and room set up, running manikin-based scenarios, set up of task trainers, tearing down rooms and clean up, provide assistant to faculty, basic teaching, computer and audio/visual usage and trouble shooting. 

We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:

  • 37.5-hour work week 
  • 13 paid holidays (staff holiday calendar)
  • 24 annual leave (vacation) days per year (employee leave)
  • 18 sick days per year (for when you’re ill, for when you need time to care for sick family, for your own, or your family’s, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
  • WVU offers a range of health insurance and other benefits
  • 401(a) retirement savings with 6%25 employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ’s.
  • Wellness programs

What You'll Do

  1. Serve as a simulation operator running scenarios and operating AV system components. Ensure all equipment, including AV, is set up appropriately and in a timely manner for training and course activities. 
  2. Install, replace, and configure simulation programs.
  3. Trouble-shoot problems related to the use of computerized manikins, AV equipment, and task trainers, both hardware and software systems. Ensures functionality of equipment for course requirements. 
  4. Report any technical issues or risks to Simulation Specialists, STEPS Director, or appropriate staff that could impact on the delivery of courses and scheduled simulation activities in a timely manner.
  5. Provide recommendations for budget and purchase of equipment, supplies, and materials.
  6. Maintain simulation equipment to a high standard, including cleaning and basic repair of equipment; ensure all equipment is in good working order at all times. Works with simulation specialists to create a schedule and log of preventative maintenance and technical activities.
  7. Interface with equipment manufacturers regarding equipment troubleshooting and system problems.
  8. Assists in maintaining inventory of all simulation and skills lab supplies, materials and equipment and notifies appropriate staff of stock levels in a timely manner.
  9. Maintain current knowledge of simulation equipment function and updates.
  10. Participate in technical training and attend conferences/seminars to maintain current knowledge and competency with simulation technology and operation.
  11. Assist with special projects or initiatives, as needed and assigned.
  12. Attend meetings and participate in activities as assigned.
  13. Work effectively with learners, faculty, staff, and peers.
  14. Perform related duties as required.


  • Associate's degree in related field
  • A minimum of 6-12 months of combined experience in the following:
    • Background in basic patient care (EMT, Nursing assistant, medical assistant, etc.)
    • Proficiency in software applications including Microsoft Office suite as well as internet and database applications.
    • Experience troubleshooting computer and or audio/visual equipment.
  • Any equivalent combination of related education and/or experience will be considered.

Knowledge, Skills, and Abilities

  • Extensive experience with computer applications.
  • Self-motivated with the ability to work independently or as a team member.
  • Excellent organizational and interpersonal skills. Position requires ability to establish and develop relationships at all levels. 
  • Experience in managing multiple priorities or assignments and adhere to stringent deadlines. 
  • Ability to maintain confidentiality.
  • Excellent verbal and writing skills.
  • Willingness to work evenings and/or weekends.

Preferred Qualifications

  • Experience in teaching and or working in Simulation Education environment preferred.
  • Medical terminology preferred
Ready to apply?
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