
Veterinary Receptionist / Client Service Representative
Required skills
- customer service
- reception
- client-facing
- multi-phone line system
- in-person interactions
- process transactions
- financial records
- positive attitude
- calm
- professional
Nice to have
- veterinary receptionist
- healthcare-related front-desk
- Cornerstone
- scheduling appointments
- coordinating calendars
Role summary
Branson Veterinary Clinic seeks an outgoing Veterinary Receptionist / Client Service Representative to create exceptional client experiences. This fast-paced role involves managing appointments, handling phone and in-person interactions, processing transactions, and providing client support. The ideal candidate is friendly, detail-oriented, organized, and a team player. The position offers a full-time 4/10 schedule with benefits including medical, dental, vision insurance, life insurance, EAP, 401k with match, and paid time off. Previous veterinary or healthcare front-desk experience and proficiency with multi-line phone systems and veterinary practice management software are preferred.
Branson Veterinary Clinic is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.
Schedule and compensation:
Full-time Benefits Package*:
*Part-time team members may be eligible for limited benefits in accordance with company policy and state law
Minimum qualifications and skill set:
Why choose Branson Veterinary Hospital?
We are a busy and growing 3-doctor practice with happy clients and low turnover (multiple support staff members have been with us for 15+ years! We have a talented support staff, large enough to provide each doctor with two technicians. At Branson Veterinary Hospital, we exclusively treat small animals and provide a wide range of services, from surgery and dental procedures to boarding and orthopedics. Our hospital is equipped with IDEXX lab equipment, digital radiology, ultrasound, laser therapy and more! Our client base appreciates the excellent care we offer their four-legged companions and our staffs’ bubbly personalities.
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This is a good-faith estimate based on the role's requirements at the time of posting. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. The Company offers a comprehensive benefits package that may include medical, dental, and vision benefits, vacation, sick leave, 401(k), and other benefits depending on role and location. A complete description of benefits available for this position will be provided during the hiring process. Where required under applicable law, Company provides eligible employees with paid sick leave, health emergency leave, and other legally mandated benefits programs, all in accordance with the requirements of applicable state and local law depending on the location of the practice you support.
Pay Range$15—$17 USDWestern Veterinary Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Western Veterinary Partners is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact hr@westernvetpartners.com. Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.
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