Veterinary Receptionist / Client Service Representative

Milford Animal Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Schedule and compensation:

Full-time Benefits Package*:

*Part-time team members may be eligible for limited benefits in accordance with company policy and state law

Minimum qualifications and skill set:

Why choose Milford Animal Hospital?

Milford Animal Hospital is a well-established, 7-doctor small animal practice that has served the Milford community for more than 75 years. Located in a beautiful coastal town along the Long Island Sound, we’re known for compassionate, high-quality medicine, loyal clients, and a genuinely collaborative team culture.

You’ll join a friendly, forward-thinking team with predictable hours and a strong emphasis on work-life balance. Our doctors work closely together, support staff are trusted and empowered, and leadership is committed to strengthening communication, professional development, and collaboration across the hospital. With a wide range of services, an experienced team, and exciting goals for growth—all in a supportive, community-oriented environment (plus an espresso machine to fuel your day)—Milford Animal Hospital is a place where you can truly settle in and grow.

Your next chapter starts here, right on the Connecticut coast - Apply today and let's talk!

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This is a good-faith estimate based on the role's requirements at the time of posting. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. The Company offers a comprehensive benefits package that may include medical, dental, and vision benefits, vacation, sick leave, 401(k), and other benefits depending on role and location. A complete description of benefits available for this position will be provided during the hiring process. Where required under applicable law, Company provides eligible employees with paid sick leave, health emergency leave, and other legally mandated benefits programs, all in accordance with the requirements of applicable state and local law depending on the location of the practice you support.

Western Veterinary Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Western Veterinary Partners is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact hr@westernvetpartners.com. Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.

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