
Client Service Representative / Veterinary Receptionist
Required skills
- multi-line phone system
- Pulse
- communication skills
- process payments
- financial records
- scheduling appointments
- coordinating calendars
- compassionate service
- team-focused customer service
Nice to have
- Polish speaking
Role summary
Touhy Animal Hospital seeks an outgoing Veterinary Receptionist / Client Service Representative to be the welcoming face of the hospital. This fast-paced role involves creating exceptional client experiences, managing appointments and patient flow, handling communications, processing transactions, and providing essential service information. The ideal candidate is friendly, detail-oriented, highly organized, and thrives in a team-focused customer service environment. Polish speaking is a plus. The position offers competitive compensation and a benefits package.
Touhy Animal Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment. Polish speaking a plus!!!
Schedule and compensation:
Full-time Benefits Package*:
*Part-time team members may be eligible for limited benefits in accordance with company policy and state law
Minimum qualifications and skill set:
Why choose Touhy Animal Hospital?
At Touhy Animal Hospital in Park Ridge, Illinois, we are a dedicated 5-DVM practice committed to providing top-quality veterinary care with a compassionate touch. Our team takes pride in delivering personalized service and comprehensive medical care to keep pets happy and healthy. From routine wellness exams to advanced surgical procedures, we strive to exceed expectations at every visit. We value strong communication and teamwork, and Polish-speaking skills are a plus as we continue to serve our diverse community.
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This is a good-faith estimate based on the role's requirements at the time of posting. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. The Company offers a comprehensive benefits package that may include medical, dental, and vision benefits, vacation, sick leave, 401(k), and other benefits depending on role and location. A complete description of benefits available for this position will be provided during the hiring process. Where required under applicable law, Company provides eligible employees with paid sick leave, health emergency leave, and other legally mandated benefits programs, all in accordance with the requirements of applicable state and local law depending on the location of the practice you support.
Pay Range$17—$23 USDWestern Veterinary Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Western Veterinary Partners is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact hr@westernvetpartners.com. Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.
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