
Assistant Community Manager
Required skills
- property management
- collections
- leasing
- social media
- marketing campaigns
- financial reports
- rent collection
- payment processing
- delinquencies
- tenant inquiries
Nice to have
- Yardi
Role summary
This company is seeking an Assistant Community Manager to be the face of their community, focusing on creating exceptional experiences for residents. The role involves greeting prospects, conducting property tours, guiding residents through the application process, and managing tenant accounts including rent collection and delinquency follow-up. Responsibilities also include marketing properties through social media and local events, generating financial reports, and assisting with leasing and renewals to maximize occupancy. The ideal candidate will collaborate with the team, support the Property Manager, and ensure properties are move-in ready while managing compliance tasks. A minimum of 2 years of property management or collections experience is required, along with proficiency in Microsoft Office, collaboration tools, and property management software like Yardi.
Are you a people-person with a passion for creating amazing experiences? Do you thrive in a fast-paced, team-oriented environment where no two days are the same? If so, we want YOU to be the face of our community!
What You’ll Do:
- Welcome & Wow! Greet prospects with a warm smile and give personalized property tours.
- Close the Deal! Turn prospects into happy residents by understanding what prospects are looking for in their home and their community and by guiding them through the application process.
- Market & Shine! Use creative strategies to spread the word about our properties through social media, local events, and marketing campaigns.
- Be the Go-To Expert: Manage tenant accounts, collect rent, process payments and address delinquencies with prog
- active communication.
- Drive Results: Generate financial reports to track all outstanding balances and identify delinquent accounts.
- Engage and Retain: Respond to tenant inquiries, conduct tours, and assist with leasing and lease renewals to maximize occupancy.
- Collaborate and Lead: Work closely with the team, support the Property Manager and step in for the Property Manager when needed.
- Keep Things Moving: Ensure apartments are move-in ready and manage all compliance tasks seamlessly. Comply with all company policies, lease agreements, and relevant regulations.
What You’ll Bring to the Team:
- Welcome & Wow! Greet prospects with a warm smile and give personalized property tours.
- Close the Deal! Turn prospects into happy residents by understanding what prospects are looking for in their home and their community and by guiding them through the application process.
- Market & Shine! Use creative strategies to spread the word about our properties through social media, local events, and marketing campaigns.
- 2+ years of property management or collections experience.
- Tech-savvy with proficiency in Microsoft Office, collaboration tools like Teams and Zoom, and property management software (Yardi preferred).
- Detailed and results-driven, with a strong aptitude for collections and following up.
- Strong communication, problem-solving, and multitasking skills.
- Ability to handle physical tasks like walking stairs and managing site visits.
Why You’ll Love This Role:
- Competitive Pay & Perks! Your hard work and success are rewarded with great wages and bonuses!
- Awesome Benefits! We offer employee housing discounts, 401k match, health insurance with no waiting period, tuition reimbursement, relocation bonuses and more!
- Growth Potential: Expand your property management skills and pave the way to building a rewarding career.
- Dynamic Environment: Enjoy a variety of responsibilities that keep every day exciting.
- Team Spirit: Join a supportive, collaborative team that values your contributions.
- Impact: Help create a welcoming, thriving community for our residents.
Your New Adventure Awaits!
This is more than just a job – it’s your chance to be part of a community and grow with a company that values passion, creativity, and excellence. If you’re ready to start or continue an exciting career in leasing, Apply Now!
We're an equal opportunity at will employer, an equal housing provider, and we do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.Similar roles
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