Front Desk Receptionist
Required skills
- receptionist
- front desk coordinator
- administrative professional
- multi-line telephone system
- customer service
- professional appearance
- demeanor
- telephone etiquette
- multitask
- prioritize
Nice to have
- approachable
- dependable
- service-oriented
- scheduling
- anticipate office needs
Role summary
Wettermark Keith, a growing personal injury law firm, seeks an experienced Front Desk Receptionist in Birmingham. This full-time, in-person role is the first point of contact, creating a welcoming environment for clients and staff. Responsibilities include managing a multi-line phone system, greeting visitors, maintaining the reception area, providing administrative support, and ensuring confidentiality. The ideal candidate is professional, organized, customer-service oriented, and proficient in Microsoft Office.
About Us
Wettermark Keith is a rapidly growing national personal injury firm. We pride ourselves on our integrity, professionalism, and commitment to excellence. At Wettermark Keith, we understand that our work extends far beyond the courtroom. We engage with people during some of the most challenging times of their lives – moments filled with uncertainty, fear, and stress. Our clients come to us in the aftermath of tragic accidents, seeking not just legal representation, but a beacon of hope for their future.
Position Summary
Wettermark Keith is seeking an experienced, highly professional, and personable Front Desk Receptionist to serve as the first point of contact for our firm. This individual will play an important role in creating a positive first impression for clients, visitors, attorneys, and staff.
The ideal candidate will have prior experience managing a multi-line telephone system in a professional office environment, excellent communication skills, and the ability to remain organized and composed in a fast-paced setting. This position requires someone who takes pride in providing exceptional customer service while maintaining a professional and welcoming front office.
This is a full-time, in-person position in our Birmingham office. Compensation includes a competitive hourly salary, commensurate with experience and benefits.
Essential Duties and Responsibilities
Required Qualifications and Experience
Ideal Candidate
The ideal candidate is approachable, dependable, and service-oriented. They understand the importance of making a strong first impression and can confidently manage a busy reception area without becoming overwhelmed.
This individual should possess a natural ability to communicate professionally, handle competing priorities, anticipate office needs, and represent Wettermark Keith with the highest level of professionalism.
Work Environment
This is an in-office position in a professional law firm environment. The role requires consistent interaction with clients, visitors, attorneys, and administrative staff.
