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E-commerce, Live Streaming, Social Commerce, Marketplace

Contracts Manager

San Francisco, CAHybridFull TimeManager / Head$144,000–$190,000 /yrPosted 1 month agoVisa sponsorship availableHidden Gem · YC Startup

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Required skills

  • Contracts Manager
  • contract lifecycle
  • drafting
  • archive
  • negotiate
  • amendments
  • templates
  • playbooks
  • Ironclad
  • CLM

Nice to have

  • marketplace company
  • legal operations

Role summary

Whatnot is seeking a Contracts Manager to oversee their end-to-end contract process for commercial agreements. This remote-friendly role requires 5+ years of experience in contract management, procurement, or commercial legal work, ideally within a fast-paced tech or marketplace environment. The ideal candidate will be proficient with CLM software like Ironclad, skilled in negotiation, possess strong organizational abilities for high contract volumes, and demonstrate AI tool fluency. This position involves building processes, managing a contract repository, and collaborating with cross-functional teams, requiring comfort with ambiguity and a bias for action. The role is based in hubs across the US, UK, Ireland, Poland, Germany, and Australia, with a requirement to live within commuting distance of San Francisco, New York, or Los Angeles hubs.

## **🚀 Join the Future of Commerce with Whatnot!**

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.

As a remote co-located team, we're inspired by our [values](https://www.whatnot.com/careers#principles) and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.

We're one of the [fastest growing marketplaces](https://www.nytimes.com/2025/10/28/business/dealbook/whatnot-livestream-shopping-fundraise.html) and were recently named the [#1 Best Startup Employer in America](https://www.forbes.com/lists/americas-best-startup-employers/) by Forbes. Check out the latest Whatnot updates on our [news](https://blog.teamwhatnot.com/) and [engineering blogs](https://medium.com/whatnot-engineering) and join us as we enable anyone to turn their passion into a business and bring people together through commerce.

# **💻 Role**

Whatnot's legal team supports every part of a hypergrowth marketplace, moving fast without a playbook to copy. We're hiring a Contracts Manager to own our contract process end-to-end across all types of commercial agreements. You'll bring structure and speed to how Whatnot contracts, working closely with the teams whose deals you're supporting.

- Own the contract lifecycle, from drafting through execution and archive

- Negotiate standard and non-standard terms directly

- Own commercial contract amendments

- Build and maintain contract templates, playbooks, and Ironclad workflows

- Partner with relevant cross-functional teams on terms and process

- Own the contract repository and reporting.

**We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our San Francisco, New York, or Los Angeles hubs.**

# **👋 You**

People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.

As our next Contracts Manager, you should have 5+ years of contract management, procurement, or commercial legal experience, ideally at a fast-paced tech or marketplace company, plus:

- Hands-on experience with vendor, procurement, and commercial agreements, including MSAs, SOWs, DPAs, and order forms

- Comfortable negotiating with real latitude. You know the difference between a routine deviation and one that needs counsel, and you don't wait to be told which is which

- Proficient with Ironclad (or equivalent CLM), including setting up and managing templates and workflows

- Strong organizational skills, especially at high contract volume. You keep a clean repository and catch renewals and expirations before anyone has to ask

- Clear communicator across legal and non-legal audiences. You can explain contract status to someone who isn't a lawyer without losing anyone

- Demonstrated AI tool fluency. You've used AI to build a real workflow, not just to draft or summarize occasionally

- Comfortable owning ambiguity. You build process where it's missing instead of waiting for one to exist

## **🎁 Benefits**

- Generous Holiday and Time off Policy

- Health Insurance options including Medical, Dental, Vision

- Work From Home Support

- Care benefits

- Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally

- Monthly allowance to dogfood the app

- Parental Leave

**Please note: Whatnot will only contact you through official @whatnot.com email addresses. If you see an email impersonating a Whatnot recruiter, please disregard and report it as spam.**

## **💛 EOE**

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

$144K – $190K • Offers Equity

The salary or hourly rate range may be inclusive of several levels that would be applicable to the position. Final salary or hourly rate will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary or hourly rate, not benefits or equity.

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