
Wingstop Verified
Food Service, Restaurants
General Manager
Olympia, WAOnsiteFull TimeManager / Head$25–$27 /hrPosted 1 month ago
Required skills
- Restaurant management experience
- Communication skills
- Decision-making skills
- Coach
- Develop
- Retain high-performing teams
- Financial skills
- Problem-solving skills
- Reliable attendance
- Flexible availability
Nice to have
- Servant leadership mindset
Role summary
Thacher Restaurant Group is seeking a General Manager to lead all aspects of restaurant operations, build a high-performing team, and deliver an exceptional guest experience. This leadership role involves creating a culture of accountability, developing future leaders, and driving sales and profitability. The ideal candidate will have previous restaurant management experience, strong leadership, communication, financial, and problem-solving skills, and a servant leadership mindset. Responsibilities include daily operations, team recruitment and development, guest service, cost management, business analysis, and ensuring adherence to company standards.
Join Our Team At Thacher Restaurant Group, we believe our people are just as important as our wings. We're committed to creating an environment where team members feel valued, challenged, and supported as they grow their careers. Whether this is your first leadership role or the next step in your career, you'll have the opportunity to learn, lead, and make an impact every day. GENERAL MANAGER Lead the Business. Inspire People. Grow the Future. Position Summary As a General Manager at Thacher Restaurant Group, you'll lead all aspects of restaurant operations while building a high-performing team and delivering exceptional guest experience. You'll be responsible for creating a culture of accountability, developing future leaders, driving sales and profitability, and ensuring every guest receives the Wingstop experience they expect. This role is a key leadership position that helps shape the future of our restaurants and our company. What We're Looking For
- Positive attitude and servant leadership mindset.
- Previous restaurant management experience required.
- High school diploma or equivalent required.
- Food Handler Certification.
- Strong leadership, communication, and decision-making skills.
- Proven ability to coach, develop, and retain high-performing teams.
- Strong organizational, financial, and problem-solving skills.
- Reliable attendance.
- Flexible availability.
- Lead all daily restaurant operations.
- Recruit, hire, train, coach, and develop a high-performing team.
- Build future leaders by providing ongoing coaching, feedback, and development.
- Create a positive, respectful, and accountable team culture.
- Deliver exceptional guest service and resolve guest concerns professionally.
- Ensure food safety, cleanliness, and operational standards are consistently maintained.
- Ensure safety procedures are followed to keep teams and guests safe.
- Manage sales, labor, food costs, inventory, and controllable expenses.
- Analyze business results and develop action plans to improve performance.
- Ensure company policies, procedures, and brand standards are consistently followed.
- Maintain a safe environment for guests and team members.
- Complete administrative, financial, and compliance responsibilities accurately and on time.
- Partner with your District Manager to achieve restaurant and company goals.
- You lead with integrity and accountability.
- You inspire and develop others to reach their full potential.
- You communicate clearly and build strong relationships.
- You make sound business decisions using data and experience.
- You stay calm, adaptable, and solution focused.
- You create an environment where team members feel valued and supported.
- You consistently deliver operational excellence and outstanding guest experiences.
- Complete all required training.
- Successfully complete required certifications.
- Participate in ongoing leadership development.
- Develop Assistant Managers and Shift Leaders for future growth.
- Continue building the leadership and business skills needed to grow your career.
- Stand and walk for extended periods.
- Lift, carry, push, or pull up to 50 pounds, with or without reasonable accommodation.
- Frequently bend, reach, squat, twist, and kneel.
- Work in a fast-paced restaurant environment.
- Safely operate restaurant equipment.
- Medical, Dental & Vision Insurance
- 401(k) with Company Match
- Paid Time Off
- Paid Training
- Performance-Based Bonus Opportunities
- Free Shift Meal
- Career Growth Opportunities
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