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Manager, Critical Facilities Operations - Memphis

Southaven, MSOnsiteFull TimeManager / HeadPosted 1 month agoVisa sponsorship available

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Required skills

  • Critical Facilities
  • Data Center Infrastructure
  • Power
  • Cooling
  • Environmental Systems
  • HVAC
  • Power Distribution
  • UPS
  • Generators
  • Preventive Maintenance

Nice to have

  • PLC Programming
  • Advanced Building Management Systems
  • Capital Expenditure Projects
  • High-Growth Technology
  • Mission-Critical Setting

Role summary

SpaceXAI is seeking a Critical Facilities Operations Manager for its Memphis location. This role is responsible for the reliability, performance, and continuous improvement of data center infrastructure, including power, cooling, and environmental systems. The manager will lead and develop a team of Facilities Operations Supervisors and Technicians, focusing on technical excellence, strategic planning, process optimization, and vendor management. Key responsibilities include maintaining infrastructure, optimizing maintenance programs, enforcing SOPs, ensuring safety compliance, managing projects, overseeing inventory, and handling vendor relationships. The role requires a Bachelor's degree in a related engineering field or equivalent experience, with 7+ years in critical facilities management and 5+ years in people leadership. Proficiency in BMS, CMMS, and strong problem-solving skills are essential.

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars.SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next.

MANAGER, CRITICAL FACILITIES OPERATIONS

As the Critical Facilities Operations Manager at SpaceXSI Memphis, you will own the reliability, performance, and continuous improvement of critical data center infrastructure, including power, cooling, and environmental systems. You will lead and develop a team of Facilities Operations Supervisors and Technicians, driving hands-on technical excellence, strategic operational planning, process optimization, vendor management, and cross-functional collaboration. This role emphasizes building a high-performance, team-first culture while ensuring maximum uptime, safety, and efficiency across the site.

RESPONSIBILITIES:

  • Lead, mentor, and develop a team of Facilities Operations Supervisors and Technicians, fostering a culture of excellence, accountability, collaboration, and continuous improvement
  • Own the overall maintenance, monitoring, troubleshooting, and performance of data center infrastructure, including HVAC, power distribution, UPS, generators, and environmental systems
  • Develop, implement, and continuously optimize preventive and predictive maintenance programs, equipment calibration strategies, and system performance KPIs
  • Create, refine, and enforce standard operating procedures (SOPs), emergency response plans, and change management processes to drive operational consistency and excellence
  • Ensure full compliance with safety regulations, industry standards, and internal policies; champion a strong safety culture across the facilities team
  • Partner closely with engineering, procurement, construction, and operations teams to streamline equipment intake, installation, commissioning, and lifecycle management
  • Oversee inventory, asset management, and spare parts strategy using internal applications, ensuring accurate tracking, forecasting, and cost control
  • Manage critical equipment maintenance, repairs, and capital projects, ensuring timely resolution, rigorous documentation, and root-cause analysis
  • Lead cross-functional initiatives to enhance operational efficiency, reduce downtime, and improve energy and resource utilization
  • Own vendor relationships, service contracts, and performance management for critical facilities support
  • Provide 24/7 on-call leadership and drive rapid, effective response to critical facilities incidents
  • Develop and manage operational budgets, forecasts, and resource planning for the facilities team

    • BASIC QUALIFICATIONS:

  • Bachelor’s degree in mechanical, electrical, or an engineering field
  • 7+ years of experience managing critical facilities systems, including power, cooling, and environmental controls in data center or mission-critical environments
  • 5+ years of people leadership experience in critical facilities or technical operations environments, including direct management of supervisors or technical teams

    • PREFERRED SKILLS AND EXPERIENCE:

  • In-depth knowledge of electrical, mechanical, and HVAC systems in data centers
  • Proven track record of leading facilities infrastructure projects from planning through execution
  • Proficiency with building management systems (BMS), environmental monitoring tools, and computerized maintenance management systems (CMMS)
  • Strong prioritization, time management, and decision-making skills under pressure
  • Ability to thrive in a fast-paced, high-stakes environment while maintaining rigorous attention to detail
  • Experience programming or deeply configuring PLC-based control systems and advanced Building Management Systems
  • Project Management Professional (PMP) certification or equivalent
  • EPA Universal Refrigerant Certification (EPA 608 Technician)
  • Experience managing operational budgets and capital expenditure projects in a data center environment
  • Prior experience scaling facilities operations in a high-growth technology or mission-critical setting

    • ADDITIONAL REQUIREMENTS:

  • Must pass pre-employment and annual post-employment background checks
  • Ability to lift up to 35 lbs unassisted
  • Comfortable working at heights up to 50 feet with appropriate safety gear
  • Ability to work in environments with exposure to noise
  • Physical dexterity to perform job functions in confined spaces
  • Availability to work evenings and weekends based on site operational needs; flexibility is required
  • Valid driver’s license

    • SpaceXSI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.

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