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Xylem Verified
Water Technology, Environmental Services, Industrial Manufacturing

Senior Field Service Technician

Troy, MIOnsiteFull TimeSeniorPosted 1 month agoVisa sponsorship available

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Required skills

  • CDL
  • DOT Medical card
  • TWIC
  • DISA
  • passport
  • mechanical
  • electrical
  • diesel equipment
  • preventive maintenance
  • parts inventory

Nice to have

  • technical work experience
  • industrial process water
  • commercial process water
  • cross borders
  • difficult routes
  • weight requirements

Role summary

Xylem, a Fortune 500 global water solutions company, seeks a Senior Field Service Technician to perform field service activities, including troubleshooting mechanical, electrical, and diesel equipment. This role requires safe operation of DOT-regulated vehicles, obtaining a CDL (Class A or B), and various clearances like TWIC and DISA. The technician will interface directly with customers, perform preventive maintenance, and manage parts inventory. Experience with industrial or commercial process water systems is preferred, along with 2-5 years of technical work experience. The position involves driving, potentially overnight and across borders, requiring a valid passport and clean driving record.

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Driver

Safe operation of a DOT regulated vehicle. Transports materials/equipment from point A to point B;

Education Requirements:

HS diploma or equivalent, & capable of obtaining a CDL, class A or B with applicable endorsements. 

Experience Requirements:

Ability to obtain all required customer clearances (TWIC, DISA, etc). Ability to obtain DOT Medical card, Clean driving record; Work experience preferred; 0 to 2 years of technical work experience, 1 year preferred

Ability to drive overnight; ability to cross-borders and obtain valid passport; ability to drive difficult routes; ability to understand weight requirements / weight distribution

Senior Driver Technician

Safe operation of a DOT regulated vehicle. Transports materials/equipment from point A to point B;

Initiates and executes field service activities at customer sites in a safe and efficient manner; including proactive system troubleshooting, mechanical, electrical, diesel equipment conditions (based on the requirements of the assigned role/customer), anticipates and corrects safety issues (both Company and Customer owned equipment); Direct interfacing with customer; may be responsible for work in multiple systems /locations/customers

Education Requirements:

HS diploma or equivalent, & capable of obtaining a CDL, class A or B with applicable endorsements. May have industry specific license(s)

Experience Requirements:

Ability to obtain all required customer clearances (TWIC, DISA, etc); Ability to obtain DOT Medical card, Clean driving record; Work experience preferred; 2 to 5 years of technical work experience including industrial or commercial process water experience

Senior Field Service Technician

Initiates and executes field service activities at customer sites in a safe and efficient manner; including proactive system troubleshooting, mechanical, electrical, diesel equipment conditions, preventive maintenance and parts inventory, anticipates and corrects safety issues (both Company and Customer owned equipment); Direct interfacing with customer; may be responsible for work in multiple systems /locations/customers.

Education Requirements:

HS diploma or equivalent, & capable of obtaining a CDL, class A or B with applicable endorsements. May have industry specific license(s)

Experience Requirements:

Ability to obtain all required customer clearances (TWIC, DISA, etc.); Ability to obtain DOT Medical card, clean driving record; Work experience preferred; 2 to 5 years of technical work experience including industrial or commercial process water experience.

Senior Service Center Technician

Initiates and executes service activities at service center locations in a safe and efficient manner; including proactive system troubleshooting, mechanical, electrical, diesel equipment conditions, preventive maintenance and parts inventory, anticipates and corrects safety issues (both Company and Customer owned equipment); May interface with customer.

Education Requirements:

HS diploma or equivalent, & capable of obtaining a CDL, class A or B with applicable endorsements. May have industry specific license(s)

Experience Requirements:

Ability to obtain all required customer clearances (TWIC, DISA, etc); Ability to obtain DOT Medical card, Clean driving record; Work experience preferred; 2 to 5 years of technical work experience including industrial or commercial process water experience

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. 

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation 

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