Platform Consultant
Required skills
- Yext
- Platform Consultant
- Services team
- product expert
- configure the platform
- customer-facing
- implementation tasks
- project deliverables
- stakeholders
- project lifecycle
Nice to have
- Local Digital Marketing
- Agile Software Development
Role summary
Yext is seeking a detail-oriented Platform Consultant to join their Services team. This customer-facing role involves acting as a Yext product expert, configuring the platform, managing data, and delivering solutions for clients. Responsibilities include technical project management, advising customers on technology application for brand visibility, and tactical client delivery. Key tasks involve managing client requests, creating business requirements, configuring the Yext environment, building data integrations, and ensuring quality assurance. The role requires strong technical and data modeling background, excellent communication, and the ability to thrive in a cross-functional team. Fluency in AI usage is a plus.
Yext (NYSE: YEXT) is the enterprise agentic marketing platform. Built on the world's most comprehensive structured data platform for local businesses, Yext gives brands and their partners the visibility intelligence to win every moment of discovery – across AI and traditional search. Yext's API-first architecture connects structured data to APIs, MCP servers, and generative interfaces, so partners and developers can build purpose-built experiences on the same infrastructure powering Yext's own products. Thousands of brands and digital marketing partners in financial services, healthcare, retail, hospitality, and food rely on Yext to manage, measure, and optimize visibility at scale. For more information, visit yext.com.
Yext is looking for a detail-oriented, proactive, and technically adept Platform Consultant to join our dynamic Services team. In this role, you will serve as a Yext product expert, working closely with clients to configure the platform, manage data, and deliver exceptional solutions. As a customer-facing team member, you will play a key role in executing implementation tasks, managing project deliverables, and ensuring effective communication with both clients and internal stakeholders throughout the project lifecycle
We value individuals who are fast learners, team contributors, strong communicators, and problem solvers. Ideal candidates have experience configuring or implementing B2B technology, can build positive relationships, and quickly learn the parts of our business.
What You'll Do
Platform Consultants are Yext technical experts. We expect our Platform Consultants to:
- Lead large projects and client accounts as one of our client-facing roles on the Expert Services team (technical project management).
- Advise customers on the application of our technology to achieve brand visibility results (consulting and solution architecture skills)
- Work within our product and cross-functionally with Engineers, Designers, and other Services team members to implement recommended solutions, whether that be for formal implementations or ad-hoc on-going servicing requests/enhancements on the account (tactical client delivery)
Responsibilities:
What You Have
Bonus Points
Understanding of any of the following is a plus:
#LI-JB2
Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for variable pay programs based on performance relative to goals and targets.
Annual Base Pay Range$98,100—$181,000 USDYext is an equal opportunity employer committed to building a results-driven, engaging culture where every employee has the opportunity to contribute to the success of the Company, perform at the highest possible level, and grow their skills and capabilities. Yext welcomes employees and applicants of all backgrounds and demographics, and does not engage in discrimination on the basis of any protected characteristic recognized under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The Company believes a broad variety of life experiences across the Yext team is critical to its mission to help every business in the world be visible everywhere customers search. By seeking out fresh perspectives and fostering a positive interview experience and employee experience, Yext can remain at the forefront of innovation, and better serve its customers.
It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by applicable law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.Security Alert
All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.
Sample Yext interview questions
- 1
Design a feature that lets riders communicate specific assistance needs to the driver before pickup.
product sensemedium - 2
Imagine you are a PM at Instagram; how do you design a recipe search that filters by dietary needs and cook time?
product sensemedium - 3
How would you integrate a Waste Analytics feature into a trash can to help families reduce their environmental footprint?
product sensemedium - 4
How would you improve the Visual Experience of Craigslist without making it feel like a cluttered marketplace?
product sensemedium - 5
What features would you include in a healthcare app to help users manage the anxiety of finding urgent care in a new area?
product sensemedium
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