West District Director, Youth Development YMCA

At the Y, our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. Join our Greater Cleveland YMCA team in living our cause and helping to provide quality, safe and healthy programs and services in our community.

POSITION SUMMARY:
The District Director of Youth Development has the responsibility of ensuring effective and efficient 
business operations. Responsibilities include training and development of assigned child care staff, 
ensuring quality and compliance of program, promotion and monitoring results against pre-stated 
performance goals. Overall, the District Director will be fully accountable for maintaining operations at 10-
12 child care sites. Responsibilities will include maintaining adequate staffing, full enrollment in programs, 
maximization of public and private revenues, and maintenance of appropriate physical environments, and 
active community involvement within their assigned region.

ESSENTIAL FUNCTIONS:
 Supervises all Site Administrators/Coordinators within assigned region. 
 Reviews and appraises the effectiveness of directly supervised personnel and makes appropriate 
training recommendations or staff changes where necessary. 
 Continually reviews and evaluates key performances measures regarding service sites, staffing, 
licensing compliance issues, customer service and fiscal operations to insure for continuous 
improvements in each area.
 Responsible for staff recruitment, hiring, training, and scheduling. Reviews and evaluates staff 
performance. Develops strategies to motivate staff and achieve goals.
 Ensures that all third party program standards are being met to the highest quality, including but 
not limited to SUTQ, Headstart, all YMCA program standards (including HEPA), etc.
 Develops and maintains relationships with school administration, ODJFS, parent groups and other 
organizations and agencies related to assigned regional programs. Ensures that staff respond to 
all agency, parent and community inquiries and complaints in a timely manner.
 Initiates and maintains necessary relationships with local schools, community organizations, and 
other partners to ensure that all YMCA youth development services exceed all licensure and 
community requirements.
 Implements and leads any needed staff meetings or training for staff in areas of management, 
effective supervision, licensing & quality, child care program and other related topics.
 Plans and oversees on-going marketing of Licensed Child Care programs to ensure optimum 
enrollments.
 Ensures YMCA expectations for high quality programming are being met through routine program 
evaluation and assessment. 
 Explores growth opportunities and expands programming within assigned region in accordance 
with strategic and operating plans.
 Develops strategies to recruit, motivate and professionally develop staff. Reviews and evaluates 
staff performance. Continually improves recruitment and retention strategies to maintain the best 
available staff. 
 Develops, manages and controls budgets related to all assigned regional child care programming. 
Monitors enrollment and ensures program operates within budget and that program fees are 
collected. 
 Continually improves recruitment and retention strategies to maintain the best available staff.
 Assists in the development of marketing strategies and the creation of program marketing tools. 
 Ensures system to obtain public and private revenues and purchased furniture, equipment and 
supplies is effective and efficient.
 Develops regional program goals annually with input from staff, children and parents and the 
Child Care team. 
 Ability to develop, retain and lead a team of youth development professionals that deliver high 
quality fiscally child care programs. 
 Plans and oversees on-going marketing of Licensed Child Care programs to ensure optimum 
enrollments.
 Verify that all staff maintains all internal and external required certifications and comply with 
regulations.
 Other duties as assigned.

QUALIFICATIONS:
Education
 Bachelors degree is required
Experience: 
 Must have a minimum of 5 years’ experience of demonstrated leadership in long-term planning, 
designing and implementing a successful child care site, and successfully accrediting centers 
through SUTQ, NAA, and/or NAEYC.
Certification(s) & Requirements:
 CPR and First Aid certification and Safety training required within 30 days of hire.
 Must meet Administrator qualifications for ODJFS Licensed programs.
 Must submit all required paperwork for ODJFS licensing. Must submit a staff medical statement as 
required by ODJFS standards. Must obtain and keep current training certification in first aid, 
communicable diseases, child abuse recognition & prevention as required by ODJFS. Must attend 
all necessary McA, childcare and/or grant related training.
 Must possess a valid driver’s license, be able to drive, and have access to own vehicle
Technical Skills and Knowledge: 
 Passionate belief in the Y’s cause of nurturing the potential of all youth, supporting healthy living 
for all people and finding ways to help and support our neighbors.
 Ability to relate effectively to diverse groups of people from all social and economic segments of 
the community.
 Must demonstrate excellent written and verbal communication skills
 Ability to administer the program, fiscal, and personnel policies of the association, a person in this 
position must possess the insights and skills of modern management (ex. Continuous 
Improvement) to achieve the goals and objectives of the organization. 
 Proven track record of developing authentic relationships with others.
 Ability to foster a collaborative team approach to solving challenging situations. 
 Excellent time management, customer service, attention to detail and organizational skills
 Ability to multitask and handle high volume of work
 Strong computer skills including Microsoft Office suite with excellent Excel skills, experience with 
comparable payroll/HRIS system preference for ADP, Kronos, or Ceridian

PHYSICAL DEMANDS:
Definition: The physical demands described here are representative of those that must be met by an 
employee to successfully perform the essential functions of this job. Reasonable accommodations may be 
made to enable individuals with disabilities to perform the essential functions.
 Performs work in an office setting with moderate levels of noise, sitting for long periods of time, 
repetitive motion using computers and phones, with exposure to fluorescent lighting.
 Ability to drive from site to site throughout Northeast Ohio. 

WORK ENVIRONMENT/
 The noise level in the work environment is usually moderate to noisy
 May be required to work outside and on occasion may encounter inclement weather.
 Maintain a clean and orderly work environment.
 Performs work in an office setting with moderate levels of noise, sitting for long periods of time, 
repetitive motion using computers and phones, with exposure to fluorescent lighting
 Ability to occasionally travel as required. 

DISCLAIMER:
The above statements describe the general nature and level of work only. They are not an exhaustive 
list of all required responsibilities, duties, and skills. Other duties may be added, or this description 
amended at any time.

About YMCA of Greater Cleveland: Our vision is to be the premier community-based, charitable organization that embraces collaborations to build strong kids, strong families and strong communities. That's why we offer an exceptional package that includes:

• A free membership to your local YMCA and discount to YMCA programs including childcare (part-time positions do not receive discount on childcare).
• Additional employee discounts at many places in and around town, just for being a YMCA of Greater Cleveland employee.
• Eligible employees receive comprehensive Benefits Plan including Health, Dental, Vision, Employee Assistance Plan, Retirement 9% paid by the YMCA of Greater Cleveland and paid vacation.