
Strategic Account Manager
Required skills
- Strategic Account Manager
- Sales quota
- Account objectives
- Product
- Pricing
- Logistics
- Promotions
- Competitive intelligence
- Production forecasts
- Inventory
Nice to have
- Consumer background
- Social Media savvy
Role summary
The Strategic Account Manager is responsible for maintaining and expanding relationships with key large customers, achieving sales quotas, and meeting strategic account objectives. This role involves establishing professional relationships with customer personnel, creating internal resource alignment, and evaluating account opportunities related to product, pricing, logistics, and promotions. The manager will analyze competitive intelligence, lead the development and management of account promotions and events, and generate production forecasts. Additionally, they will coordinate with inventory and logistics for product availability, manage operating accruals and expenses, and report on account performance to internal stakeholders. A Bachelor's degree or equivalent experience and a minimum of 10 years in the tire industry are required, with a preference for consumer background and a history of success in account management or marketing.
Summary
The Strategic Account Manager maintains and expands relationships with strategically important large customers. They are responsible for achieving sales quota and assigned strategic account objectives.
Responsibilities
- Collaborate with management to achieve sales, profit and strategic objectives.
- Establish a productive, professional relationships with the Account’s key corporate personnel.
- Point Person in field relationships with the Account’s regional management and staff.
- Create internal personnel and resource relationships to meet Account objectives and expectations.
- Evaluate, prepare and deliver Account opportunities within product, pricing, logistics and promotions.
- Analyze, comprehend and report on competitive intelligence for Account strategy development. ▪ Lead in development, launch and manage Account promotions, educational seminars, experiential events and market specific activations.
- Responsible for preparation, auditing and dialogue with Account to generate production forecasts.
- Coordinate with respective Inventory and Logistics departments to assure proper product availability.
- Management of operating accruals and expenses to ensure proper use of budgeted funds.
- Meet regularly with internal stakeholders to report and interact on Account performance and strategy.
- Other tasks as requested by Zone Director or Corporate Staff.
Knowledge and Skills
- Excellent verbal and written communication skills.
- Advanced analytical skills.
- Proficient in Microsoft Office - Outlook, Word, Excel, PowerPoint.
- Social Media savvy.
Education and Experience
- Bachelors’ Degree or equivalent experience.
- Minimum of 10 years in tire industry - Consumer background preferred.
- Historical progression of success in Account Management and/or Marketing assignments.
Physical Requirements
- Must be able to remain in a sitting stationary position for prolonged periods of time while driving a vehicle or working on a computer.
- Event support such as Rid and Drive and trade-shows, including assisting with event set-up and take-down
- Employees must possess the ability to occasionally lift, carry, push, pull and move materials and objects weighing up to 50 pounds.
- Must be able to remain standing or moving on feet for prolong periods of time • Ability to work in outdoor weather conditions
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