Outbound Call Specialist - Sales
Required skills
- outbound calls
- schedule appointments
- sales goals
- communication skills
- persuasion skills
- CRM software
- goal-oriented
- positive attitude
Nice to have
- customer service experience
- sales experience
- call center environment experience
Role summary
The Young Automotive Group is seeking Outbound Sales Call Specialists/BDC Representatives for their Ogden location. This role involves making outbound calls to customers to promote offers and schedule sales appointments, utilizing CRM tools in a fast-paced call center environment. The ideal candidate will have strong communication and persuasion skills, a goal-oriented mindset, and experience in customer service, sales, or a call center setting. The company offers a people-first culture, career growth, and benefits for full-time employees.
$15/hour + Commission & Bonuses
The Young Automotive Group is Growing Again!
We are actively hiring Outbound Sales Call Specialists / BDC Representatives at our Young Ford Ogden location. If you’re a results-driven professional with a passion for customer service and sales, this is a great opportunity to build your career in the automotive industry.
In this role, you’ll work in a fast-paced, call center-style environment, using technology to connect with customers, generate interest, and set appointments for our sales team. If you have strong communication skills and a drive to succeed, we want to hear from you!
We are a large organization that still operates with a family-owned, people-first culture, offering real career growth and long-term opportunities. Full-time employees enjoy excellent benefits, including access to on-site medical options, as well as employee pricing and family discounts across all Young Automotive Group products.
We’ve been recognized as a “Top Workplace” and “Best Company to Work For” in Utah and Idaho for several years and counting—and we’re just getting started. For more information on why we are a great place to work, check out our video:
Responsibilities:
- Make outbound calls to potential and existing customers to promote packages, special offers, and schedule appointments for the sales team
- Deliver exceptional customer service while building and maintaining strong customer relationships
- Utilize technology and CRM tools to track customer interactions and follow-up opportunities
- Thrive in a fast-paced call center environment while meeting and exceeding sales goals
- Provide accurate and up-to-date information on products, pricing, and service options
Qualifications:
- Previous experience in customer service, sales, or a call center environment preferred
- Strong communication and persuasion skills
- Comfortable using technology and CRM software
- Goal-oriented mindset with a positive attitude
- Ability to work independently and as part of a team
- Ability to pass a background check and pre-employment drug screen
Benefits:
- 401k Retirement Plan
- Health Insurance
- Dental Insurance
- Life Insurance
- Disability Benefits
- Paid Time Off (Up to 3 weeks per year)
Young Automotive Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
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