Events & Operations Specialist

About Zilliz

Zilliz is building the next generation of data infrastructure for AI. Founded in 2017 by the creators of Milvus, one of the world's most popular open-source vector databases, we help developers and enterprises build, deploy, and scale AI-powered applications, from semantic search and RAG to emerging agentic AI workloads. Backed by $113 million in funding from leading global investors, Zilliz has established a strong presence in the AI infrastructure market. Milvus has earned over 46,000 GitHub stars, and our technology has reached more than 10,000 enterprise users worldwide. Companies including OpenEvidence, Exa, and Filevine rely on Zilliz Cloud to power their AI applications. Building on our roots in vector database technology, we're expanding Zilliz Cloud into a broader AI data platform with Zilliz Vector Lakebase. As AI continues to reshape how applications are built and how data is used, we're focused on making the underlying infrastructure more powerful, scalable, and accessible to organizations worldwide.
About the Role We're looking for an Events & Operations Specialist to help plan and execute Zilliz's marketing and community events, while also supporting selected internal operations. You'll work closely with our Marketing, Sales, and Developer Relations teams to coordinate everything from developer meetups and customer events to industry conferences and trade shows. This is a hands-on role that involves working with both internal teams and external partners to keep projects organized and events running smoothly. We're looking for someone who's organized, dependable, and comfortable taking initiative. You should enjoy working with different people, solving problems as they come up, and finding ways to improve how things get done. Events will be your primary focus, with a smaller portion of the role dedicated to internal operational and administrative support.

What You'll Do

Events & Marketing Support 

Coordinate the planning and execution of developer meetups, community gatherings, sales events, conferences, and trade shows, primarily across North America and Europe.

Manage event logistics, including registration, attendee communications, venue arrangements, vendors, materials, and on-site coordination.

Work with Marketing, Sales, and DevRel teams to understand event objectives, coordinate resources, and ensure activities are delivered on schedule.

Maintain event timelines, budgets, and task lists, follow up with stakeholders, and address issues that could affect execution. 

Coordinate with external vendors, venues, speakers, and partners throughout the event planning process.

Contribute ideas to improve event formats, attendee engagement, and the overall event experience.

Support post-event activities, including attendee follow-ups, lead coordination, feedback collection, and basic performance reporting.

Internal Operations & Administrative Support

Assist with day-to-day operational and administrative tasks. 

Help coordinate internal meetings, team activities, and other operational needs as they arise.

Support improvements to internal processes and team coordination where needed.

What We're Looking For

At least 2 years of relevant professional experience in event marketing, event coordination, operations, or a related field. 

Hands-on experience organizing events or managing projects involving multiple stakeholders, timelines, and deliverables.

Strong organizational skills and attention to detail, with the ability to manage competing priorities and follow through on commitments.

A proactive approach to work, with the ability to identify problems, take initiative, and move projects forward with limited supervision.

Strong communication and interpersonal skills, with experience coordinating across internal teams and working with external vendors or partners.

Comfortable working in a startup environment where priorities can change and processes may not always be clearly defined.

A practical, resourceful approach to problem-solving, along with the willingness to contribute new ideas and take on different types of work.

Willingness to travel domestically and occasionally internationally to support events.

Nice to Have

Experience with developer meetups, technical community events, or B2B technology conferences.

Familiarity with developer communities, open-source technologies, AI, or data infrastructure.

Experience working in a startup or fast-growing technology company.

Familiarity with event management, project management, or marketing tools.

Benefits

• Comprehensive Health Coverage: Medical, dental, and vision insurance plans for employees and eligible family members.
• Unlimited PTO: Flexible paid time off to rest, recharge, and take care of personal needs.
• Competitive Compensation and Equity: Competitive cash compensation and long-term incentive opportunities, including stock options.
• 401(k) with Company Match: Retirement savings plan with employer matching contributions.

Zilliz is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.