Medical Devices

Sales Operations Associate Manager

RemoteHybridFull TimeManager / Head$100,000–$125,000 /yrPosted 1 month agoVisa sponsorship available

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Required skills

Sales Operations
CRM
Reporting
Sales Forecasting
Data Analysis
Contract Management
Distributor Contracts
Sales Agency Agreements
Incentive Tracking
Territory Alignment

Nice to have

Healthcare Experience
Associate's degree

Role summary

Zimmer Biomet, a global medical technology leader, seeks an Associate Manager, Sales Operations to optimize sales team success by managing daily processes and ensuring smooth departmental operations. This role involves analyzing sales data to identify opportunities and risks, reporting to the Chief Revenue Officer. Key responsibilities include managing distributor contracts, developing sales dashboards, supporting sales forecasting, maintaining data integrity in CRM and reporting systems, evaluating incentive programs, and providing strategic insights to Sales Leadership. The position requires a minimum of 2 years of experience in a fast-paced environment, with a focus on Sales Operations, data entry, attention to detail, communication, and organization. Healthcare experience and an Associate's degree are preferred.

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

What You Can Expect

The Associate Manager, Sales Operations, is responsible for optimizing the success of the Sales team by managing day-to-day processes to ensure smooth operations within the department. The Associate Manager, Sales Operations identifies opportunities and risks within sales data and communicates to leadership. The Associate Manager, Sales Operations reports directly to the Chief Revenue Officer.

How You'll Create Impact

Support Sales Leadership to manage distributor contracts, including Sales Agency Agreements, incentive tracking, and territory alignment
Develop and maintain sales dashboards and reporting (revenue, pipeline, quota, territory performance)
Analyze distributor, regional, and account-level performance to identify trends, risks, and growth opportunities
Support sales forecasting by improving pipeline visibility and accuracy
Maintain data integrity across CRM and reporting systems, including quotas, pipeline, and performance metrics
Manage reporting cadence (weekly, monthly, quarterly), ensuring timely and accurate execution
Ensure accuracy of sales data, quotas, and performance tracking
Evaluate effectiveness of incentive programs and recommendations
Deliver strategic insights and recommendations to Sales Leadership (AVPs, VPs) to drive execution and performance improvement
Support territory and account performance analysis to improve planning and resource allocation
Support distributor approval process and contract documentation
Liaise with Accounting to manage order fulfillment, returns, and accounts receivable via tracking sales quotas and overriding commission payments

Expected base salary range is $100,000 - $125,000 with an added yearly bonus

What Makes You Stand Out

Minimum of 2+ years in a fast-paced, dynamic environment
Sales Operations experience
Effective data entry, attention to detail, and record keeping
Effective communication, organization, interpersonal skills

Your Background

Associate’s degree
Healthcare experience

Physical Requirements

Travel Expectations

EOE/M/F/Vet/Disability

Ready to apply?

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