Senior GTM Success Manager
Required skills
- SaaS
- Customer Success
- Account Management
- GTM
- Strategic Accounts
- Business Value
- Product Adoption
- Retention
- Growth
- Customer Relationships
Nice to have
- Solutions Consulting
- Sales Engineering
- Business Consulting
- Analytical
- Advisory
- Sandler
Role summary
ZoomInfo is seeking a Senior GTM Success Manager to join their Customer Success team. This role focuses on driving product adoption, retention, and growth by building strong customer relationships and delivering business value. Responsibilities include developing strategic account plans, conducting business reviews, analyzing customer data to create compelling narratives, and identifying/mitigating attrition risk. The ideal candidate has 8+ years of experience in customer success or account management within a SaaS environment, with 5+ years working with strategic accounts. Prior experience in solutions consulting or a similar analytical/advisory role is preferred. Strong analytical, diagnostic, and communication skills are essential for translating complex data into actionable recommendations and communicating effectively with stakeholders at all levels.
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen fast.
ZoomInfo is growing and looking to add talented and passionate people to our Customer Success team! This individual will drive product adoption, retention, and growth by delivering high levels of business value, and cultivating deep customer relationships with some of the world’s most iconic companies currently using ZoomInfo. This Senior GTM Success Manager will be responsible for all aspects of strategic account partnerships, adoption and customer success planning. This position will develop and execute strategic account plans, deliver business reviews, and drive overall customer value for our customers. We provide world-class training while surrounded by incredible co-workers and leaders who have a vested interest in seeing you thrive.
What You'll Do:
What You Will Bring:
What’s In It For You:
We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.
This is a hybrid position, working a minimum of three days per week from one of our office locations - Waltham MA, Bethesda MD, or Vancouver WA
The US base salary range for this position is $128,000 - $140,000 + commission + benefits. Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.
#LI-MG
#LI-Hybrid
About us:
ZoomInfo (NASDAQ: GTM), the all-in-one AI GTM platform, enables sales, marketing, and customer success teams to execute their go-to-market strategy with confidence. Powered by the industry's most comprehensive B2B data, including more than 100 million companies, 500 million contacts, and billions of signals, ZoomInfo delivers the intelligence, automation, and integrations that modern revenue teams need to identify, engage, and convert their best buyers.
ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information.
ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.
ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.
For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
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