Operations Program Manager, Advanced Hardware Manufacturing
Required skills
- hardware manufacturing
- supply chain management
- ERP systems
- PLM Systems
- manufacturing process engineering
- product development
- project management
- planning
- communicating with stakeholders
- setting expectations
Nice to have
- travel up to 10%
Role summary
Zoox is seeking an Operations Program Manager for its Advanced Hardware Manufacturing team. This role will develop manufacturing processes, manage complex hardware assemblies, and ensure product performance and scalability to meet demand. Responsibilities include managing production readiness, metrics, reporting, schedule alignment, material readiness, and coordination across production stages through testing and scaled manufacturing. The ideal candidate will have a Bachelor's degree and 10+ years of combined experience in hardware manufacturing and supply chain management, with working knowledge of ERP and PLM systems, and experience in manufacturing process engineering or product development. Strong project management, program management methodologies, and exceptional communication skills are essential.
The Operations Program Manager (OPM) role at Zoox will develop processes in Manufacturing Operations, and be responsible for complex hardware assemblies, and ensure product performance and scalability to meet the Demand Plan at Zoox. This role sits within the Advanced Hardware Manufacturing Operations Team at Zoox. The role will manage the overall production readiness, including metrics and daily reporting, alignment of production schedule to demand, overall material readiness and coordination between different production stages, through Testing and validation, and manufacturing at scale.
In this job, you will
Own the program for scaling the hardware products. Oversee operations, planning, and execution of production.
This role will combine both tactical and strategic planning to ensure lines stability
Report on daily, weekly, and monthly in both cross functional meetings and written update on metrics required to scale the product including triaging issues as they occur
Leverage Zoox knowledge across engineering, supply chain, and manufacturing to ensure line stability and meet the demand plan
Monitor weakness in supply chain such as Memory component, component availability, manufacturing readiness, release dates / cut-overs and capacity planning.
Work cross-functionally with manufacturing, test engineering, procurement, and supplier quality teams to support ramp readiness.
Communicate overall engagement, project status, and risk clearly to management, calling out key issues. Develop options as needed for resolution with the cross-functional teams
Support engineering and supply chain teams, by ensuring testing equipment milestones and first article approvals are included in the production plan.
Qualifications
Bachelor's degree
10+ years of combined relevant experience in the following domains: hardware manufacturing and supply chain management
Working knowledge of in an ERP systems and PLM Systems
Experience with manufacturing process engineering, or product development environments
Excellent project management skills, including planning, communicating with stakeholders, setting expectations, problem-solving, and prioritizing
Knowledge of and experience using various program management methodologies, practices, and tools to lead cross-functional projects to deliver high-impact strategic initiatives
Demonstrated strong conceptual and planning skills to analyze projects of broad and diverse scope and size
Exceptional communication skills: demonstrated ability to motivate, influence, and impress effectively at various levels and to lead without formal authority
Ability to travel up to 10%
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AccommodationsIf you need an accommodation to participate in the application or interview process please reach out to accommodations@zoox.com or your assigned recruiter.
A Final Note:You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.
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