Healthcare

Patient Care Representative

Chelmsford, MAOnsiteFull TimePosted 22 days ago

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Required skills

HIPAA
patient privacy
insurance benefits
treatment plans
financial responsibilities
data entry
computerized environment

Nice to have

dental receptionist
positive attitude
energetic personality
clear speaking voice
telephone voice

Role summary

42 North Dental is seeking a Patient Care Representative (Dental Receptionist) for Gentle Dental Chelmsford. This role provides administrative support, focusing on exceptional patient service. Responsibilities include scheduling appointments, educating patients on treatment plans and financial obligations, verifying insurance, collecting payments, managing patient records, and ensuring HIPAA compliance. The ideal candidate possesses excellent customer service skills, a positive attitude, and comfort with computerized environments and multitasking.

We Are 42 North Dental

Built by dentists for dentists, we continually raise the bar for what’s possible in the practice of dentistry by delivering healthy, confident smiles for life.

With our roots in Boston, the best-in-the-nation healthcare hub, we are uniquely positioned to partner with preeminent healthcare solution providers to test and launch new treatments, technologies, and add new specialties and services. It is all part of our mission to chart a bold new course for the practice of dentistry.

Our name refers to the latitude of Boston, MA, where we put down roots. Boston is known as the “City of Firsts,” where innovation, collaboration, and excellence come together. These key building blocks are the foundation of any great healthcare organization.

Why You’ll Love this Patient Care Representative Job!

42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest – employees who share our vision and culture.

Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service, and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line of patient communication, assisting the patient in the necessary administrative functions of dental care. Consider joining us at Gentle Dental Chelmsford!

Responsibilities:

Interact with patients in a positive professional manner via telephone and in person

Schedule and confirm appointments

Review and educate patients on treatment plans and financial responsibilities

Accurately confirm insurance benefits, communicate and collect patient payment obligations

Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information

Respond to and reply to requests for information

Maintain strict compliance with HIPAA and patient privacy

Perform other related job duties as assigned

Skills & Qualifications:

Excellent customer service skills

Clear speaking and telephone voice

Positive attitude and energetic personality

Comfortable in a computerized environment

Ability to multitask

When you join 42 North Dental, you will be part of a team that always has your back and trusts your expertise. If you want to make a meaningful impact on patients’ lives, apply today!

Hourly Rate$22—$25 USD

Disclosures

42NDC values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.42NDC is an equal-opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, genetic information, including family medical history, or any protected category prohibited by local, state, or federal laws.

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