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Hospitality, Travel, Hotels

Room Attendant

Washington, DCOnsiteFull TimePosted 1 month ago

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Required skills

  • guest rooms
  • cleaning
  • maintenance reporting
  • lost and found
  • customer service
  • team environment
  • physical condition
  • lift 50lbs
  • move 75lbs
  • stand

Nice to have

  • previous housekeeping experience

Role summary

As a Housekeeping Attendant, you will be responsible for cleaning assigned guest rooms to standard, ensuring a comfortable and memorable experience for guests. This role involves taking ownership of guest privacy and belongings, reporting maintenance needs, managing lost and found items, and maintaining a safe work environment. You will work closely with colleagues and other departments, providing courteous and professional service. The position requires excellent physical condition, teamwork, attention to detail, and the ability to manage multiple tasks efficiently. Availability for various shifts, including weekends and holidays, is necessary.

Housekeeping Attendant You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

What’s in it for you:

  • Competitive Salary
  • Paid Time Off
  • Medical, Dental and Vision Insurance, 401K
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities 
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Rate of Pay: $27.00 - $29.00 

What you will be doing:

  • Clean all assigned guestrooms to standard
  • Take initiative to add a personalized experience for the guest
  • Take ownership of guests’ privacy and belongings, while ensuring exceptional service
  • Sign in, pick up keys, ipods, and room assignments in Housekeeping office. Return items and sign out at end of day.
  • Report necessary maintenance to your supervisor.
  • Return and properly tag all lost and found articles 
  • Check assigned floors, including storage areas, for required cleaning throughout the day (ie; burnt light bulbs black marks on walls and paint marks on suppliers).
  • Vacuum and mop the floor in guest rooms.
  • Fill guest requests in a timely and efficient manner. 
  • Provide courteous, professional service and maintain a good working relationship with your own colleagues and all departments.
  • Ensure a safe work environment for you and co-workers and uphold safety guidelines provided by the dept.
  • Complete all other duties as assigned

Your experience and skills include:

  • Previous housekeeping experience preferred
  • High School Graduate or Equivalent is an asset
  • Must be in excellent physical condition and be able to lift 50lbs and move 75lbs.
  • Must be able to stand, walk and bend for 8 hours
  • Excellent interpersonal skills.
  • Able to work well in a team environment with minimum supervision.
  • Available to work day and evening shifts, including weekends and holidays
  • Proven ability to juggle many tasks simultaneously while meeting deadlines.
  • An eye for detail and dedication
  • Must be legally authorized to work in the United States without sponsorship

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

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