Product Content Specialist

Title: Product Content Specialist

Who We’re Looking For: 

As a Product Content Specialist, you will play a critical role in improving the quality of our Product Detail Pages (PDPs), optimizing visual content, and identifying opportunities to enhance digital experiences. Your responsibilities will revolve around elevating our online product presentation to maximize customer engagement and drive conversion rates. You will collaborate closely with cross-functional teams, including marketing, design, and product management, to ensure a seamless and compelling online shopping experience.

About Acme Tools:

Acme Tools was founded as Acme Electric Motor in 1948 and continues to be a family-owned operation with locations in North Dakota, Minnesota, and Iowa. In 1999, Tool Crib of the North, Acme’s catalog, and internet division, was acquired by Amazon.com. After rebranding as Acme Tools, we are now one of the premier retailers of tools and equipment, both in-store and online. We pride ourselves on having a growing, innovative eCommerce department with a start-up-like atmosphere, which will allow you to create and execute strategies with freedom and approach projects in creative ways. 

You’ll Enjoy Our:

• Work-Life Balance
• Professional Development Training
• Competitive Pay & Annual Performance-Based Increase Opportunities 
• Generous PTO plan that starts accruing on day 1!
• Paid Holidays – we are closed the 6 major holidays of the year 
• Maternity Leave (partially paid through company paid short-term disability!)
• Work environment where everyone strives to do their best work and can see their impact on the company
• Community Involvement Opportunities
• Generous Employee Discounts

We Also Provide:

• Various Medical, Dental, & Vision Insurance Plans To Fit Any Lifestyle & Family
• Supplemental Health Insurance Add-On Programs 
• Medical & Dependent Care Flexible Spending Accounts
• 100% Company Paid Short- & Long-Term Disability Insurance
• 401(k) Program & Company Matching
• 100% Company Paid Life Insurance

What You’ll Take Ownership Of:

• Ensure accurate and comprehensive product information on PDPs, including specifications, features, and benefits.
• Suggest product title, description, and bullet point optimization to improve search visibility and clarity for customers.
• Conduct regular audits to identify and rectify any inaccuracies or inconsistencies on PDPs.
• Curate and upload high-quality images to showcase products effectively, adhering to brand guidelines and standards.
• Incorporate product videos where appropriate to provide customers with a richer understanding of the product.
• Continuously evaluate and update visual content to maintain relevance and freshness.
• Determine when a product warrants a variation page and work with relevant teams to create and implement these pages effectively.
• Determine when a product bundle will increase conversions, sales, and inventory sell-through. Create, market, and track all bundles.
• Ensure consistency and coherence across variation pages to streamline the customer's decision-making process.
• Proactively seek opportunities to enhance PDPs through innovative content strategies such as interactive elements, comparison tools, or user-generated content.
• Collaborate with internal teams to develop and implement enhanced content initiatives that align with business objectives and customer needs.
• Monitor key performance indicators (KPIs) related to PDPs, such as conversion rates, bounce rates, and time on page.
• Use data insights to identify areas for improvement and implement strategies to optimize PDPs accordingly.
• Work closely with other Team Members in Product Promotion verification and Product Creation accuracy.

Need-To-Haves:

• Experience in digital shelf, e-commerce, retail, or related roles.
• Excellent attention to detail and organizational skills.
• Creative thinking and a passion for enhancing the online shopping experience.
• Strong communication and collaboration skills.
• Join our team and contribute to shaping the future of online retail by creating captivating and immersive digital shopping experiences for our customers.

Love-To-Haves:

• Bachelor’s degree in marketing, business, or a related field.
• Hand Tool, Power Tool, and/or Power Equipment Knowledge
• Strong understanding of digital marketing principles and best practices.
• Proficiency in content management systems (CMS) and e-commerce platforms. Salsify and Salesforce Commerce Cloud
• Analytical mindset with the ability to derive insights from data.

*Employment offers are contingent on drug-screen and background check. Relocation to Grand Forks, ND required. Acme Tools is an equal opportunity employer.

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