Senior Manager, Client Experience + Media Relations, Weber Advisory

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Job Description:

Senior Manager, Client Experience & Media Relations, Weber Advisory

Weber Shandwick is looking for a Senior Manager, Client Experience to join our West Advisory practice, supporting leading companies across a range of industries on corporate strategy, public affairs and social impact, business transformation and issues management.

We are seeking a hybrid client experience and media relations leader who understands how business, culture and stakeholder expectations shape corporate reputation. The ideal candidate brings strong client management experience alongside a proven ability to develop compelling narratives and secure meaningful earned media coverage. They understand that today's corporate storytelling requires an integrated approach that extends beyond traditional media relations to encompass executive communications, social media, influencer engagement and owned content. They can translate complex business challenges into clear, compelling communications strategies, bring established media relationships and have experience managing projects and teams. Above all, they are curious, proactive, collaborative and comfortable providing counsel in dynamic, high-stakes environments.

What You Will Be Doing:

• Serve as a key team leader across multiple client accounts, managing day-to-day relationships, projects and integrated communications programs.
• Provide strategic client counsel and clear recommendations on corporate reputation, executive visibility, thought leadership and issues management.
• Develop a wide range of communications materials, including messaging documents, media strategies, press releases, pitch notes, executive talking points, bylined articles and proposals.
• Execute integrated corporate communications strategies, translating business priorities and stakeholder insights into compelling programs.
• Identify and develop timely, relevant story opportunities for clients, targeting national, business and trade media.
• Lead earned media efforts, leveraging existing reporter relationships, developing persuasive pitches and securing meaningful coverage.
• Stay current on the evolving media landscape, business trends and reputational issues shaping client industries.
• Manage and mentor junior team members, fostering a culture of curiosity, collaboration and high performance.
• Play a leading role in client meetings and presentations, building trust and confidence with senior stakeholders.
• Identify emerging trends, reputational risks and opportunities to strengthen client relationships and contribute to organic growth.

Competencies:

• Strategic Mindset: Ability to connect business objectives and stakeholder insights to impactful corporate communications and earned media strategies.
• Media Savvy: Deep understanding of the media landscape, strong reporter relationships and a proven ability to deliver earned media results.
• Corporate Reputation Expertise: Understanding of the business, societal and reputational forces shaping organizations, with experience in corporate communications, executive positioning and/or issues management.
• Communication: Excellent written and verbal communication skills, with the ability to distill complex topics into compelling narratives.
• Client Service: Strong client management instincts and the ability to build trusted relationships while managing multiple priorities.
• Collaboration: Ability to work effectively across integrated teams and bring together the right expertise to address client challenges.
• Proactivity: A strong sense of initiative and ability to anticipate client needs, media opportunities and emerging issues.
• Critical Thinking: Sound judgment, intellectual curiosity and the confidence to ask probing questions and offer strategic recommendations.
• Integrity: Sound business and professional ethics.

Qualifications:

• Years of Experience: 5–7 years of experience in corporate communications, public relations or a related field; agency experience preferred.
• Education: Bachelor's degree in Communications, Journalism or a related discipline.
• Track Record: Proven success managing client relationships, leading integrated communications projects, securing earned media coverage and managing junior team members.
• Relevant Experience: Experience supporting corporate reputation, executive communications, issues management or clients in complex and highly scrutinized industries is a plus.

Salary Range: $85,000 - $100,000

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