Mental Healthcare

Operations Manager– Behavioral Health | Launch AWA North Carolina!

Mooresville, NCOnsiteFull Time$65,000–$65,000 /yrPosted 13 days ago

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Required skills

Behavioral Health
PHP
IOP
Adolescent Wellness Academy
Founding team
North Carolina
Mooresville
On-Site
Full-Time
Monday-Friday

Nice to have

equivalent experience

Role summary

Adolescent Wellness Academy (AWA) is seeking an Operations Manager for its new Mooresville, NC clinic, opening in early 2027. This full-time, on-site role focuses on leading daily program operations for teens aged 13-17, managing schedules, workflows, and staff. The position requires 2+ years of experience in relevant fields like healthcare operations or youth programs, strong leadership and supervisory skills, and a focus on compliance and client experience. The role offers a competitive salary and benefits package, with an opportunity to build a supportive environment for employees and clients.

Operations Manager – Behavioral Health | AWA North Carolina

Mooresville, NC | On-Site | Full-Time | Monday–Friday, 11 AM–7 PM | $65,000/year

Build something meaningful. Lead with purpose!

Adolescent Wellness Academy (AWA) is opening our first North Carolina clinic in early 2027, and we're looking for an Operations Manager to join our founding team!

AWA provides Joint Commission-accredited PHP and IOP mental health care for teens ages 13–17 and their families.

You'll lead daily program operations, support your team, manage schedules and workflows, and create a safe, structured environment where teens and families thrive.

Backgrounds that translate well: Education · Youth Programs · Behavioral Health · Healthcare Operations · Program Management · Clinic Management

What You'll Do

Program Operations: Oversee daily PHP/IOP operations, scheduling, and program workflows.
Team Leadership: Hire, train, supervise, and coach the operations team.
Scheduling & Coordination: Manage staffing, coverage, attendance, census, and intake coordination.
Client Experience: Support behavioral needs, de-escalation, and a safe, structured environment.
Compliance & Safety: Monitor documentation, incident reporting, and regulatory standards.
Collaboration: Partner with clinical leadership, therapists, admissions, and families.
Facility Management: Coordinate supplies, facility needs, and administrative operations.

What You Bring

2+ years in education, youth services, behavioral health, or operations leadership.
Supervisory experience with strong coaching and accountability skills.
Excellent organization, communication, and problem-solving abilities.
Confidence navigating behavioral challenges and shifting priorities.
Strong attention to documentation, safety, and compliance.
Bachelor's degree preferred; equivalent experience considered.
Ability to pass required background and drug screening.
On-site availability, Monday–Friday, 11 AM–7 PM (fixed schedule).

What We Offer

$65,000/year · Medical, Dental & Vision · PTO & Holidays · 401(k) · Professional Growth

Why AWA?

Great care starts with great people and great leadership!

Join our founding North Carolina team and help build a supportive environment where employees thrive and teens and families receive exceptional care.

North Carolina, we're building our village! Ready to grow with us? Apply today!

Learn More: Adolescent Wellness Academy

Ready to apply?

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