Import/Export Logistics Coordinator

Import/Export Logistics Coordinator Reports to: VP of Operations Pay rate: $52,927–$73,073/year Location: Redlands, CA Onsite Position Summary We are seeking a detail-oriented and proactive Import/Export Logistics Coordinator to manage inbound and outbound shipments, trade documentation, and day-to-day logistics coordination. This role ensures shipments move on time and in compliance with U.S. Customs regulations and company policy, working closely with suppliers, freight forwarders, customs brokers, carriers, and internal teams. It is well suited to a logistics professional with a few years of import/export experience who is ready to own shipment visibility end-to-end and build toward broader supply chain responsibility. Essential Duties & Responsibilities Logistics Coordination & Shipment Management

• Coordinate and track inbound and outbound ocean, air, and domestic shipments to ensure timely, cost-effective delivery.
• Book, manage, and monitor domestic and international shipments from origin through final delivery.
• Own shipment milestone tracking, including cargo readiness, pickup, departure, arrival, customs clearance, and receipt.
• Maintain accurate shipment records and updates within the ERP and tracking systems.

Import/Export Documentation & Compliance

• Prepare, review, and maintain import/export documentation, including commercial invoices, packing lists, bills of lading, arrival notices, and export compliance documentation.
• Ensure compliance with U.S. Customs regulations, HTS classifications, country-of-origin requirements, and Incoterms (e.g., FOB, CIF, DDP).
• Partner with customs brokers and freight providers to facilitate customs clearance and regulatory compliance.

Vendor & Partner Relationship Management

• Serve as the primary point of contact for suppliers, freight forwarders, customs brokers, and carriers to resolve shipping, documentation, and customs-related issues.
• Communicate with overseas factories and suppliers to obtain shipment updates, ETAs, and production status, escalating issues when delivery timelines are at risk.
• Build and maintain productive working relationships with external logistics partners and service providers.

Inventory, Operational Support & Cross-Functional Collaboration

• Investigate and resolve inventory, receiving, and shipment discrepancies.
• Support forecasting activities, demand planning initiatives, and purchase order creation as needed.
• Partner with Warehouse, Sales, Purchasing, and Management teams to support order fulfillment and operational objectives.

Reporting, Analysis & Continuous Improvement

• Review freight, warehouse, and customs broker invoices for accuracy and route for timely payment processing.
• Maintain reporting related to shipment status, transit times, freight performance, and vendor metrics.
• Identify recurring logistics challenges and recommend process improvements to enhance efficiency, visibility, and service levels.
• Support data-driven decision-making through analysis of transportation and supply chain performance metrics.

Required Skills Technical & Trade Compliance Knowledge

• Working knowledge of international logistics, import/export documentation, and customs clearance processes.
• Understanding of U.S. Customs regulations, HTS classifications, country-of-origin requirements, and Incoterms.
• Understanding the roles of factories, freight forwarders, customs brokers, carriers, and importers within the shipment lifecycle.

Systems & Technology

• Proficiency with Microsoft Excel (pivot tables), and Outlook
• Experience with an ERP or supply chain system (e.g., NetSuite, BPCS, or similar) preferred.

Communication & Relationship Management

• Strong written and verbal communication skills.
• Ability to build effective working relationships with domestic and international partners.
• Ability to work independently, follow through on commitments, and operate with minimal supervision.

Organization & Problem Solving

• Strong organizational skills with the ability to manage multiple shipments, deadlines, and competing priorities simultaneously.
• Strong problem-solving skills and the ability to thrive in a high-volume, multi-vendor environment where shipment delays can have significant business impact.

Required Experience & Education

• 2–3 years of experience in import/export operations, international logistics, freight forwarding, or supply chain (entry-to-mid level; prior internship or coordinator-level experience acceptable).
• Bachelor's degree in supply chain, international business, logistics, or a related field preferred; equivalent experience considered.

Preferred Experience

• Prior exposure to freight forwarding or customs brokerage operations.
• Familiarity with business intelligence/reporting tools (e.g., Looker) for shipment and vendor performance tracking.
• Background supporting multiple distribution channels, including wholesale, e-commerce, and retail.

About TrakMotive Since our founding in 1996, TrakMotive has operated as a global leader in the automotive aftermarket, specializing in the design, manufacture, and distribution of high-quality components. We are more than just a parts supplier; we are a full-service partner to the industry’s largest distributors and retailers, known for our 100% brand-new CV Axles, Drive Shafts, and Window Regulators. Why Work with Us?  When you join us, you’re getting the best of both worlds: the stability of a company that’s been growing since 1996 and the excitement of a global team that’s still reaching for more. We take pride in the fact that many of our senior leaders are long-term employees who started their careers at TrakMotive. We aren’t just looking for someone to fill a seat—we’re looking for someone who wants to have real impact and grow their career alongside us. Physical Demands & Requirements Physical Effort: Occasional to frequent lifting and carrying of up to 50 lbs. Position involves a combination of stationary work and frequent movement throughout the facility and across multiple levels. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Legal: Must be 18+ years of age and legally authorized to work in the United States. Pre-employment: Ability to pass a post-offer background check and drug screen. Equal Opportunity Employer AIT Corporation DBA TrakMotive is an equal opportunity employer and is committed to an inclusive and diverse workplace. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, genetic information, or any other basis protected by local, state, or federal laws. Fair Chance & Accommodations Pursuant to the California Fair Chance Act, we will consider qualified applicants with arrest and conviction records for employment. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA).