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Work From Home Member Support Specialist

RemoteRemoteFull Time$90,000–$119,981 /yrPosted 3 days ago

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Required skills

  • commission-based
  • performance-driven
  • independent contractor
  • remote workspace
  • high-speed internet
  • webcam
  • computer/laptop
  • pre-licensing coursework
  • examinations
  • state licensing requirements

Nice to have

  • training
  • income growth potential
  • professional mentorship
  • performance-based incentives
  • long-term growth potential
  • self-motivated

Role summary

American Income Life / Globe Life is seeking a remote Client Coverage Consultant to assist individuals and families with understanding and selecting life, accident, and supplemental health insurance options. This independent contractor role involves guiding clients through a needs-based review process using warm leads provided by the company. Key responsibilities include scheduling and leading virtual appointments, explaining product offerings, and assisting clients with coverage decisions. The position requires strong communication, active listening, attention to detail, and comfort with remote work tools. Candidates must be self-motivated, coachable, and willing to obtain the necessary state insurance licenses. Compensation is commission-based with unlimited earning potential and ongoing training and mentorship.

Position Overview

AO Globe Life is hiring a Client Coverage Consultant to work remotely with individuals and families seeking information about insurance coverage. You will guide clients through a professional, needs-based review process and help them better understand available life, accident, and supplemental health insurance options.

If you are people-oriented, coachable, organized, and interested in a career with training and income growth potential, this opportunity may be a strong fit.

Responsibilities

  • Work with prospective clients from company-provided warm leads

  • Schedule and lead virtual appointments

  • Learn about client needs, goals, and coverage concerns

  • Explain available insurance products and services

  • Assist clients with making informed coverage decisions

  • Complete timely follow-up communication

  • Build professional relationships through excellent service

  • Participate in regular coaching and training sessions

What We Offer

  • Fully remote work environment

  • Warm leads supplied by the company

  • Weekly paychecks

  • Unlimited earning potential

  • Medical insurance premium reimbursement

  • Online training available across devices

  • Ongoing coaching and professional mentorship

  • Performance-based incentives

  • No business overhead expenses

  • OPEIU Local 277 union representation

  • Long-term growth potential with a member-focused organization

Qualifications

  • Strong communication and active-listening skills

  • Professional, helpful, and customer-focused mindset

  • Attention to detail and strong follow-up habits

  • Comfortable learning computer programs and virtual tools

  • Proactive problem-solving ability

  • Ability to work independently and within a remote team

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.

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