
Site Leader
Required skills
- Operations Management
- People Management
- Strategic Planning
- Continuous Improvement
- Budget Management
- Performance Management
- Safety Management
- Customer Experience Management
Nice to have
- MBA or Master’s degree
- Supply Chain Planning
- Leadership Development Training
Role summary
Amazon is seeking a Site Leader for its Fulfillment Centers. This senior leadership role is responsible for all aspects of operations, including people management and development, process optimization, and meeting customer expectations. The Site Leader will oversee a large team of employees, drive continuous improvement, manage operational budgets, and ensure safety, quality, and productivity goals are met. This position requires a Bachelor's degree and 7+ years of experience in a relevant operations environment, with a strong emphasis on leadership and strategic planning. The role offers significant career growth potential within Amazon's global network.
As a senior leader you will oversee upwards of 1,000+ salaried and hourly employees, in a fast-paced, complex operations facility up to a million square feet.
Our Site Leader serve as the face of the organization to potentially thousands of employees and the community where the center is located. This position offers unlimited career potential as we continue to grow our global footprint.
Strategic Responsibilities & Deliverables:
- Owns and delivers the operational budget for functional area, including safety, productivity, financial and labor planning, and operational goals for outbound, or inbound operations
- Responsible for providing strategic level/long-term planning (3, 6, and 12 months out) including labor planning, rate forecasting, and peak season planning
- Drives continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; works on strategic projects that have total building and network-wide impact. Effectively leverages the Operations and Area Managers to solicit ideas and understand problems and challenges in the building.
- Networks with other leaders across the network to solicit and share process improvements and drive efficiencies and cost savings.
- Establishes objectives and metrics for safety, quality, productivity, and customer experience
- Sets clear goals and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds leaders accountable
- Mentors and develops leaders and staff
- Participates in recruiting to identify and evaluate associates and internal/external candidates for promotion and hire.
- Works closely with support staff (HR, Finance, Maintenance Engineering, Safety, IT and other leaders) to build and secure support and resources for projects and initiatives
Additional Job Elements:
- Lift and move totes up to 49 pounds each
- Regular bending, lifting, stretching and reaching both below the waist and above the head
- Must be able to stand/walk for up to 10-12 hours
- Should be able to work in environments with variable noise levels, lighting conditions and temperature variation.
- Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation
Basic Qualifications: - Bachelor's degree or Advanced Degree
- 7+ years of Global Supply Chain, Manufacturing, Production/Procurement, Distribution, Logistics or related environment/operations experience
- Experience in a Global Supply Chain, Manufacturing, Production/Procurement, Distribution, Logistics or related environment/operations Preferred Qualifications: - Degree in Engineering, Operations or related technical field; MBA or Master’s degree preferred
- Ability to handle changing priorities and use good judgment in stressful situation
- Interest in long-term career development through assignments in multiple FCs across the nation
- Prior leadership development training or participation
- Track record of effectively leading an operation comprising both salaried and hourly staff of at least 100
- Demonstrated ability to successfully develop others into higher levels of leadership in an organization
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, LA, Baton Rouge - 149,600.00 - 202,400.00 USD annually
Sample Amazon interview questions
- 1
Explain how you would use data analysis to identify areas of improvement within a warehouse environment.
metrics analyticsmedium - 2
What strategies would you employ to maintain workplace safety standards among warehouse associates?
strategymedium - 3
How would you determine the most effective delivery routes for drivers, considering factors like traffic, weather, and package volume?
case studyhard - 4
Discuss your approach to maintaining quality control throughout the fulfillment process, from order placement to delivery.
strategymedium - 5
How would you go about training and onboarding new employees to efficiently perform their roles within a fast-paced warehouse setting?
executionmedium
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