Customer Service Rep - Work From Home

RemoteRemoteFull TimePosted 1 month agoVisa sponsorship availableHidden Gem · Himalayas

Is this role right for you?

Upload your resume and get a skill-by-skill breakdown — see exactly where you match, where you're close, and what to highlight. Not a mystery percentage.

Get a tailored resume highlighting what this role needs.

Required skills

Customer service
Remote
Union members
Benefits information
Enrollment process
Inbound calls
Outbound calls
Virtual appointments
Benefits presentations
Applications

Nice to have

Sales background
Leadership training

Role summary

This 100% union-label supplemental benefits provider is seeking motivated, service-oriented Customer Service Representatives to join their remote team. The role involves handling inbound and outbound calls with union members, educating them on benefits and coverage options, guiding them through enrollment, and completing applications. Key requirements include excellent verbal communication, interpersonal skills, basic computer proficiency, and a positive, professional demeanor. Sales background is preferred. The position offers a flexible schedule, weekly pay with performance bonuses, and career development opportunities.

We are the only 100% union-label supplemental benefits provider in the world, proudly serving over 40,000 unions and associations internationally. For more than 60 years, we’ve specialized in delivering supplemental and permanent benefit solutions to hardworking families who rely on us for financial security.

Position Overview:

We are looking for motivated and service-oriented individuals to join our remote team. You’ll work directly with union members who have requested benefits information, helping them understand their options and guiding them through the enrollment process.

Key Responsibilities:

Handle inbound and outbound calls with prospective clients
Set virtual appointments and conduct benefits presentations
Educate clients on available programs and coverage options
Complete applications and documentation with accuracy
Maintain high-quality service standards and client records
Participate in leadership training and development opportunities

What We’re Looking For:

Excellent verbal communication and interpersonal skills
Positive, energetic attitude and professional demeanor
Strong customer service or sales background (preferred, not required)
Basic computer proficiency and ability to work in a digital environment
Team player who works well with all levels of the organization
Legally authorized to work in the U.S. or Canada

What You’ll Receive:

Full benefits package after initial period
100% remote work – no commuting required
Flexible work schedule to fit your lifestyle
Weekly pay plus performance-based monthly bonuses
Annual incentive trips to destinations like Cancun, the Bahamas, Las Vegas, and more for top performers
Career development and fast-track promotion opportunities

If you’re passionate about helping others, ready to grow in a supportive environment, and want a career that offers flexibility and high earning potential—apply today and take the first step toward a meaningful future.

Originally posted on Himalayas

Ready to apply?

You'll be redirected to American Income Life Insurance Company's application page.