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Consumer Electronics, Software, Services, Retail

App Review Specialist, Chinese Language

Sunnyvale, CAOnsiteFull TimePosted 2 months agoVisa sponsorship available

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Required skills

  • Chinese
  • English
  • App Store Review Guidelines
  • Apple platforms

Nice to have

  • Content review
  • App submission comparison
  • Decision making
  • High volume processing
  • Customer service
  • Writing skills

Role summary

Apple is seeking a motivated App Store Review Specialist fluent in both English and Chinese to join the Worldwide Developer Relations team. This role focuses on ensuring the safety of app users and supporting developers by qualifying third-party applications against the App Store Review Guidelines. The specialist will become an expert in the review process, requiring critical thinking, integrity, and acute attention to detail. The position involves reviewing a high volume of apps daily and requires availability to work Sunday through Thursday. Experience with content review and a thorough knowledge of Apple platforms are preferred.

Imagine what you could do here. At Apple, great ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! Apps are changing the world, enriching people’s lives, and enabling developers to innovate like never before. As a result, the App Store has grown into an exciting and vibrant ecosystem for millions of developers and more than a billion users. Exciting, right? If you would like to contribute to the world's greatest app store, read on to learn how you can help us deliver. The Worldwide Developer Relations team is looking for a motivated App Store Review Specialist that demonstrates critical thinking, integrity and acute attention to detail. Your focus will be qualifying third-party applications to ensure safety for app users and a place for developers to thrive. Our work fuels the user and developer experiences across all Apple platforms globally.

Description


The guiding principle of the App Store is simple — we want to provide a safe experience for users to get apps and a great opportunity for all developers to be successful. We have updated the App Review Guidelines with that principle in mind. (https://developer.apple.com/app-store/review/guidelines/). Through our training process, you will be an expert in understanding, supporting, and improving the App Review process.

Minimum Qualifications


Fluency in English and Chinese, as this role will frequently be supporting language-specific apps. Able to work Sunday through Thursday, 40 hours per week.

Preferred Qualifications


Experience with content review or similar environment. Ability to identify changes to apps between submissions, with a keen attention to detail. Excellent judgment and integrity, with the ability to make timely and sound decisions. Ability to work quickly and proficiently under tight timelines, while prioritizing a full workload and delivering exceptional quality. Comfortable reviewing a consistently high volume of apps daily. Passionate about providing outstanding customer service, and having a positive attitude that is upbeat, adaptable, and results oriented. Excellent writing and interpersonal skills. Thorough knowledge of Apple platforms, and being committed to our vision to support the developer community.
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