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Government Contracting

Deputy PM / Change Management Consultant

RemoteRemoteFull TimePosted 2 months ago

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Required skills

  • DHS
  • federal agency
  • customer experience strategy
  • CX strategy
  • survey development
  • organizational improvement
  • project management
  • stakeholders
  • timelines
  • project documentation

Nice to have

  • Canva
  • Visio
  • graphic arts
  • desktop publishing
  • SharePoint sites

Role summary

ASI Government is seeking a Project Manager/Change Management Consultant to support a Department of Homeland Security (DHS) federal agency. The role involves customer experience (CX) strategy, communications, survey development, analysis, and organizational improvement. Key responsibilities include project coordination, stakeholder liaison, timeline tracking, documentation, developing targeted messaging, creating communication materials, designing and deploying surveys, facilitating meetings, and improving business processes. The ideal candidate will have a BA/BS degree, 5-7 years of Federal Government consulting experience with a preference for change management, excellent communication and interpersonal skills, and proficiency in Microsoft Office Suite. A DHS Public Trust clearance is required. This is a 100% remote position with occasional onsite requirements in Springfield, VA.

ASI Government provides government leaders with the expertise they need to navigate acquisition and organizational challenges so they can make an impact and achieve their goals. For over 30 years, ASI has transformed the way government does business, impacting over 70 government agencies across the civilian, defense, and intelligence communities.

Do you thrive on creating unique and impactful value for Federal clients? Are you passionate about partnering with clients and collaborating to create solutions? Do you enjoy the opportunity to drive change that impacts our nation?

We are looking for smart, curious, driven individuals to join us in partnering with our client to help them solve some of the nation’s most challenging problems. ASI Government serves as a trusted adviser to government leaders seeking improved performance, enhanced organization effectiveness, and strategic change.

ASI is actively seeking a Project Manager who help support the analysis and reporting for an important Department of Homeland Security federal agency’s customer experience strategy. The Strategy and Organization Development Consultant will support a major Department of Homeland Security (DHS) component with customer experience (CX) strategy, communications, survey development, analysis, and organizational improvement efforts.

Key Responsibilities:

  • Project Management - Support the project manager and team in coordinating projects. Specific activities may include:
  • Collect the necessary information required to start projects
  • Providing operational support such as liaising with stakeholders, tracking timelines, etc.
  • Preparing, reviewing, and maintaining project documentation, agendas, and reports.
  • Communications and Strategy – Support communications/marketing efforts for a Federal agency’s CX program and initiatives. Specific activities may include:
  • Develop targeted messaging to convey program’s impact and success in keeping with agency/program guidelines and priorities to internal and external stakeholders.
  • Develop materials including memos, PowerPoints, fact sheets, case studies, articles brochures, briefing books, reports, and other forms of internal and external communications, and manage clearance processes.
  • Follow communications protocols as agreed upon with client and ASI leadership team, including receiving approvals for outreach and deliverables.
  • Ensure program materials are branded correctly and consistently in keeping with client standards and branding guidelines.
  • Survey Design, Administration, and Analysis – Work with a team conducting root cause analysis and action planning, leveraging a range of data collection methods (e.g., targeted surveys, focus groups, interviews) for the design, development, and deployment of customer satisfaction and/or employee surveys and initiatives
  • Presentation/Meeting Facilitation – Support high quality meeting design and facilitation, creating collaborative, open, and transparent forums for leadership and staff to identify opportunities for improvement of program processes
  • Business Process Management and Improvement Support – Provide support for improving processes, policies, and guidance. This may include the development of job aids, procedures, concept of operations, web-based publications and guidance and communication plans

    • Minimum Requirements:

  • Ability to obtain and/or possess favorable DHS fitness determination (TSA EOD / Suitability / Public Trust)
  • BA/BS degree
  • 5-7 years of Federal Government consulting experience with change management/presentation/design preferred
  • Excellent knowledge of Microsoft Word, Excel, and PowerPoint; proficiency with Canva, Visio or other graphic arts and desktop publishing software a plus
  • Excellent interpersonal skills and a strong team player
  • Excellent written and oral communications skills
  • Develop high-quality client deliverables, including crisp Power Point decks, recommendations, communication messages and materials, and executive briefings
  • Design and facilitate client meetings
  • Drive critical project actions forward on behalf of the client
  • Experience designing and implementing cutting-edge SharePoint sites a plus
  • Coordinate and schedule client meetings and workshops
  • Partner with colleagues and contract teammates to achieve desired client outcomes
  • Ability to produce various informational products occasionally under tight deadlines

    • Clearance Requirement: Active and Current DHS TSA Public Trust

    Work Location & Schedule:

  • Primary Location: Remote
  • Onsite Requirements:100% Remote; ability to go onsite in Springfield, VA as needed

    • Why Join ASI Government?

  • Work on high-impact, high-visibility projects that improve government services.
  • Collaborate with experienced consultants in strategy, analytics, and organizational development.
  • Opportunity for career growth in a dynamic and mission-driven environment.

    • BENEFITS: ASI Government offers a comprehensive benefit package to our employees. Benefits can be viewed on our careers site.

    EQUAL OPPORTUNITY EMPLOYER: ASI Government is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. To view the EEO Is the Law Poster, click here.

    PAY TRANSPARENCY NONDISCRIMINATION PROVISION: We will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

    E-VERIFY: ASI Government participates in E-Verify, a service of DHS and SSA. See the E-Verify Notice and Learn About your Right to Work here and here.

    REASONABLE ACCOMMODATIONS: ASI is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please send an email at hr@asigovt.com or call 703-253-6300 and let us know the nature of your request.

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