Community Association Manager
Required skills
- Community Association Manager
- Microsoft Office
- Customer Service
- Conflict Resolution
- Business Correspondence
- Prioritize
- Meet Deadlines
- Communicate Effectively
- Board Meetings
- Inspections
Nice to have
- Hospitality
- Related Industry
Role summary
Associa is seeking a Community Association Manager in Dedham, MA. This role involves acting as a liaison with the Association Board of Directors and homeowners, attending board meetings, performing inspections, and preparing financial and disclosure packages. The ideal candidate will have proficiency in Microsoft Office, customer service, conflict resolution, business correspondence, time management, and prioritization skills. This hybrid role offers a competitive benefits package and a supportive work environment.
Associa is currently looking for a Community Association Manager to join our team in Dedham, MA. As a Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role you will need great customer service skills and the ability to work on multiple projects.
What do we offer?
Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.
How will you make an impact?
The Community Association Manager (CAM) helps the company grow by:
- Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
- Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
- Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state or governing documents.
- Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
- Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
- Proficiency in Microsoft Office (word, excel, outlook)
- Experience in Community Management, customer service, hospitality or other related industry.
- Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
- Proficient in Customer Service and conflict resolution
- Able to work effectively with others in person and in group setting
- Able to prioritize, manage time, and meet deadlines.
- Able to communicate effectively and professionally on phone, email, and in-person
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